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Assistant Manager

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Richmond Hill, Canada Dairy Queen - Orange Julius Full time

**Job Summary**

**Responsibilities**
- Develop and implement operational strategies to enhance productivity and efficiency across departments.
- Oversee daily operations, ensuring compliance with company policies and industry regulations.
- Manage budgets, forecasts, and resource allocation to optimize operational performance.
- Lead, mentor, and develop team members to foster a culture of continuous improvement.
- Collaborate with cross-functional teams to streamline processes and improve service delivery.
- Analyze performance metrics and prepare reports for senior management on operational effectiveness.
- Identify areas for improvement and implement innovative solutions to enhance operational workflows.
- Ensure high levels of customer satisfaction through effective service delivery and quality control.

**Skills**
- Strong leadership abilities with experience in team management and development.
- Excellent problem-solving skills with a focus on strategic thinking.
- Proficient in data analysis and performance metrics evaluation.
- Exceptional communication skills, both verbal and written, for effective collaboration across all levels of the organization.
- Ability to adapt to changing environments while maintaining a focus on operational goals.
- Knowledge of industry best practices and regulatory compliance standards.
- Proficiency in project management tools and software is preferred. This Operations Manager position offers an exciting opportunity for individuals looking to make a significant impact within our organization by driving operational excellence.

**Job Types**: Full-time, Permanent

Pay: $21.00-$30.99 per hour

Ability to commute/relocate:

- Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person