Produce Manager

We are seeking a **Full Time Produce Manager** **to join our Root Cellar Team As a Produce Manager, you will lead a sales-driven team who takes customer service, quality, and presentation to heart. Our customer-facing produce department is an upbeat work environment where we take great pride in elevating food appreciation and values. You are a resourceful, detail-oriented, self-motivated leader eager to contribute to a culture that is all-inclusive, innovative, and focused on quality improvement.

**WHAT YOU’LL DO**:

- Lead, manage, and inspire the produce team to ensure a positive and memorable customer experience.
- Create a coaching and development culture for all staff, which embraces a passion for food.
- Ensure Team Member accountability, efficiency, and adherence to operating procedures.
- Manage department inventories by tracking weekly sales reports and ordering products and supplies to meet customer requirements and the company's gross profit goals.
- Manage and increase department profitability and sales through effective budgeting, merchandising, controlling expenses and driving sales.
- Control product rotation with cooler and floor stock throughout the department daily.
- Manage displays to ensure limited product loss and that all product on the sales floor meets company standards for quality and freshness.
- Maintain familiarity with your competitors and suggest new products to keep your category exciting.
- Identify areas for improvement in operations and customer service and suggest implementing changes and procedures to address these needs.
- Scheduling, Team Member reviews, and all related Human Resource duties.
- Work collaboratively with the Store Manager, other department leads and produce staff to ensure that your department strongly represents The Root Cellar’s values, vision & mission.
- Manage and merchandise the department for maximum productivity and profit, strictly adhering to all food handling procedures and safety protocols.
- Effectively coordinate produce production and sales through ongoing planning, goal setting, communication, and teamwork.
- Execute the training and development of the Produce Team to maintain the highest level of team productivity, enthusiasm, and commitment to outstanding customer service.
- Handle all customer concerns and complaints effectively and positively, ensuring beneficial results.
- Maintain store and display signage to the company standards.
- Effectively respond to challenging situations positively and professionally, providing solutions and proposing new ideas.

**OUR IDEAL CANDIDATE WILL BRING**:

- Minimum two years of management experience in a grocery, hospitality or retail environment.
- Outstanding leadership skills: you serve as a role model for the department and all other store Team Members.
- Strong written and verbal business communication, problem-solving, and interpersonal skills.
- A passion for food and a love for fast-paced work environments.
- Exceptional organizational skills, ability to manage time efficiently and adapt to changing priorities.
- Flexibility to work various hours, including days, evenings, and weekends.
- Strong business acumen with a proven track record of creating positive results.
- Demonstrates discretion, integrity, and both open & fair-mindedness and functions well under pressure.
- A high level of self-accountability and an appreciation for detail & organization.

**WHO WE ARE**:
**_
The Root Cellar Village Green Grocer_**

**_ is your fresh & innovative destination market._**

**_ for extraordinary food experiences._**

The Root Cellar Grocery Store is a locally owned and operated grocery store in beautiful Victoria, BC. We believe that time spent gathered around the table connects us as people, families, and communities and that good food is essential for survival and for our human need for togetherness. We want our customer’s experience of food to be extraordinary, beginning with their visit to The Root Cellar to create this culture, and we hire passionate individuals driven by a shared love of food and a desire to deliver extraordinary experiences and make an impact. Our core values of integrity, sustainability, and spreading sunshine are reflected in each team member, creating a more rewarding work experience for all. Together, our team supports the vision and high standards that make us proud and allow us to give back to the community where we live, work and play.

**THE DETAILS**:
This is a full-time position commencing promptly. This role will enjoy a competitive salary, bonus structure & comprehensive benefits, an employee & family assistance package, and a 20% Team Member discount in-store. We encourage our Team Members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation.
We look forward to meeting you