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**The Cordova Room**is currently hiring **Full-Time and Part-Time** **Servers.**
The Cordova Room is the newest addition to Smiths, our beloved Irish pub in the heart of Gastown. This stylish whiskey and cocktail bar offers elevated drinks in an intimate, inviting setting, a fresh chapter in our story, designed for those who appreciate exceptional cocktails and great company. If you love crafting cocktails and creating memorable guest experiences, this is the perfect place to bring your passion to life.
**Duties include but are not limited to**:
- Welcome guests warmly and create a memorable first impression
- Take food and beverage orders accurately and efficiently
- Provide attentive table service, managing assigned sections to ensure exceptional guest experiences
- Process payments using the POS system with accuracy and discretion
- Verify age requirements for alcohol service by checking valid identification
- Maintain cleanliness of tables, service areas, and workstations throughout the shift
- Engage with guests in a friendly, professional manner, answering questions and offering recommendations
- Upsell premium menu items and specialty cocktails when appropriate
- Collaborate with bartenders and team members to ensure smooth service flow
- Support bar operations with additional duties as needed
**Why work with us?**
- Great rates + house tips
- Store discounts at multiple other locations
- Company wide employee appreciation events
- Career advancement opportunities
- Be part of one of Canada’s fastest growing companies
**Qualifications and Certifications**
- High-School Diploma, G.E.D. or equivalent
- Minimum of 2 years of serving experience in a busy bar or restaurant
- Serving It Right certification
- Strong working knowledge of spirits, with particular emphasis on whiskey; deeper expertise is a plus
- Ability to engage with guests and 'tell a story' about our cocktails and whiskey selections to elevate the experience
- Ability to handle busy crowds in a fast-paced environment
- Demonstrated time management and organizational skills
- Excellent communication, interpersonal, and presentation skills
- Must be able to work a flexible schedule including days, nights, weekends and holidays
