Outbound Sales Specialist
7 days ago
All 11 of our full-time employees have run their own contracting businesses, a unique qualification in our field. We excel in modern hiring, marketing techniques, and efficient delegation strategies. Our company culture promotes growth and well-being, with daily team meetings, weekly 1-on-1s, and personal health plans. We have low turnover and hold two annual in-person retreats for high performers.
If you're looking to join an innovative and growth-oriented company, explore opportunities with us and see how your skills can contribute to our success.
**Role Overview**
Our Outbound Sales Specialists and Sales Development Representatives (SDRs) are responsible for generating and conducting consultative discovery calls and enrolling ideal clients into a “Strategy Session” with an Account Executive to help them diagnose their business then presenting them a solution, such as our Contracting Business Accelerator Program, if that is the best fit. Our sales philosophy centers on doing what’s best for each prospect by asking the right questions to uncover their main challenges and guiding them to the right resources.
SDRs and Outbound Sales Specialists will engage daily with contractors/builders/remodelers/tradesmen to identify their pain points and determine if a call with our Account Executives can address their challenges such as helping them hire good quality employees to get them out of the day to day. These leads will be marketing-qualified (MQLs) who have opted in through at least one of our marketing assets and are generated by our marketing team from multiple sources; mostly Facebook Ads. After diagnosing the prospect's needs and identifying their main bottlenecks, you will discuss relevant details and enroll them to a meeting with an Account Executive if they are a good fit.
Ultimately, you will be responsible for prospecting, nurturing and managing pipeline deals, attending meetings, communicating internally, and updating the CRM. You will also be held accountable for monthly booked meetings, held meetings, closed won meetings, and other key activities that lead to revenue.
- Have B2B consultative sales experience
- Value Integrity
- Have high emotional intelligence
- Are demanding of themselves self and others
- Have an athlete mentality
- Are bold and assertive in their communication
**Essential Duties and Responsibilities**
- Prospect for making sets in the CRM task lists and views provided using the SDR outreach cadence. Prioritize the highest value MQLs based on engagement recency and engagement volume.
- Manage inbound meetings by communicating with leads who have scheduled an inbound discovery call to establish trust, connection, and authority.
- Establish high-status and leadership from the beginning of each triage conversation.
- Implement SPIN selling within each triage conversation and qualify the prospect. A qualified prospect has a problem we can help solve, wants help solving the problem now, and has the time and financial resources available to leverage our solution.
- Set expectations with the prospect regarding why, how, where, and when they should show up to the business consultation in a way that builds the credibility of our company and the Account Executive.
- Send an ‘Immediate Confirmation’ containing an education resource and a relevant case study for the prospect to consume before the business consultation.
- Send a ‘3-Way Confirmation’ containing an education resource and a relevant case study for the prospect to consume before the business consultation.
- Send a ‘Day Before Confirmation’ to the prospect. If the prospect does not confirm before the sales team meeting the following morning, send a ‘Morning Of Confirmation’.
- Communicate with the Account Executive and nurture the prospect by following up every 3-7 days after the initial meeting is held to maximize the odds of closing the sale until the prospect is closed lost or closed won.
- Submit an End-of-Day (EOD) report at the end of each workday.
- Submit KPIs EOD at the end of each workday.
- Log and update each meeting booked in the SDR CRM at the end of each workday.
- Submit a synopsis for each meeting booked.
- Log notes for every triage conversation held in the CRM.
- Attend weekly 45-minute 1-1 meetings with the Sales Development Manager.
- Attend daily 30-60 minute Sales Department Meetings.
- Attend bi-weekly 30-minute Sales Development Team Game Tape Reviews.
**Knowledge, Skills, and Abilities**
- Demonstrates consistent tenacity, persistence, and stoicism while prospecting and engaging in conversation with prospects.
- Ability to professionally manage an ever-growing sales pipeline.
- Strong understanding of consultative and solutions-focused selling.
- Knowledge of operational inefficiencies, scale constraints, marketing, hiring, and team management..
- Working knowledge of our solutions and their role in achieving clients' short and long-term goals.
- Ability to recognize high-level operational inefficie
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