Manager Information Technology

5 days ago

Ottawa, Canada Claridge Homes Full time

At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer with residential communities, condos, retirement communities & the Andaz hotel in our portfolio
Our team is an invaluable part of our business, and we show it every day. We promote inclusion, balance and diversity and encourage the development of the skills and abilities of our employees supporting them in all areas of their personal and professional development.
Join our innovative, passionate and dedicated team of highly regarded professionals and help us build the future of Ottawa together.
**Responsibilities include the following**:

- Managing IT Resources, operational planning, including business requirements, project planning, organizing and coordinating the allocation of resources
- Lead all software implementations and deployments as required, including training and enhancements to the ERP system.
- Manage network administration including servers, desktops, and communication systems.
- Develop and test disaster recovery scenario
- Develop, implement and provide proactive monitoring and maintenance on all IT systems including servers, hardware and software
- Provide technical support for all systems and communications, including, but not limited to desktops, laptops, voIP devices, VPN and cellular devices.
- Lead and project manage upgrades and implementation of ERP new and existing modules.
- Lead and project manage our cloud migration
- Leads the development and implementation of the multiyear technology plan, including ways to identify and implement process improvements that drive quality, efficiency and reduce costs
- Advising on potential upgrades: Recommend software improvements, upgrades, and implement new features for optimal performance of company hardware and software
- Project leadership and process management of IT related company initiatives
- Ensure we have advanced security measures where needed
- Adapt to a rapidly changing technology landscape by assessing and implementing continuous improvements to systems and security ensuring compliance with the industry standards

**Qualifications, Skills and Abilities**:

- 5 years’ experience in an IT operations role, preferably in project management
- Strong project management and prioritization skills, including leading and coordinating multiple projects, influencing non direct reports and peers, and ensuring on time delivery
- Solid experience in system integrations, upgrades, testing and network operations
- Ability to take ownership, demonstrate a sense of urgency and drive operational success.
- Demonstrate experience with IT metrics
- Experience in managing technology vendor relationships
- Excellent negotiation and presentation skills
- Strong knowledge of cybersecurity best practices both on premise and cloud-based storage

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