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Front Desk
2 weeks ago
At ROOTREE, we believe that employees are more than just a hire - they are part of our team. We have an exciting vision and an even more exciting plan to accomplish it. We are a down-to-earth team that enjoys flexible work hours, regular yoga classes, great coffee, free parking, and a business casual dress code. Our employees have access to extensive health benefits and enjoy competitive compensation.
Skills & Experience
- 1+ year of experience with Excel - understanding of tables, PivotTables, basic functions
- Attention to detail and a passion for continuously improving company processes
- Proficiency with Microsoft 365 Suite including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and OneDrive
- Previous experience handling sensitive information with tact and diplomacy
- Confident dealing directly with clients and staff members
- Previous experience with VoIP phone system an asset
- Previous experience with NetSuite or other CRM / ERP systems an asset
- Bilingual (English/French) written and spoken a strong asset
**Responsibilities**:
- Keeping a clean, organized, and welcoming reception area for employees and clients, including keeping our plants alive (talking or singing to them is optional)
- Being a go-to for special projects and administrative activities
- Working as part of the team to ensure incoming leads and calls are directed to appropriate team members, or taking detailed messages when required
- Greeting guests in a professional and courteous manner, offering refreshments, ensuring clients are comfortable while they wait (singing to them is optional)
- Developing and maintaining professional relationships and communications with all staff
- Filing of production dockets, pulling previous dockets as requested
- Managing pop-up shop; Stocking the shelves, dealing with customer payments and updating inventory as required
- Providing support to sales staff, assist with customer requests
- Providing support to office staff
- Assisting customers by phone and with online orders
- Staying current on product information and knowledge
About Rootree
ROOTREE is Canada’s leading manufacturer of environmentally responsible flexible packaging. Operating as one efficient, integrated system, we offer many services under one roof; our main branches include Creative Services, Flexible Packaging (manufacturing), and Contract Packing.
On behalf of our family, our community, and our planet, we work every day to reshape the packaging industry. We are continually investing in green technologies and adopting sustainable manufacturing procedures.
How to Apply
- ROOTREE Inc. is committed to removing accessibility barriers and meeting legislative requirements under the Accessibility for Ontarians with Disabilities Act (AODA). We are an equal opportunity employer and are committed to providing accommodations should they be required. _
**Job Types**: Full-time, Permanent
Pay: $18.00-$20.00 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Burlington, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
