Front Desk Administrator

17 hours ago

Langley, Canada Rebound Sport and Spine Full time

At Rebound Sport and Spine, we know how important it is to have a body that works and performs optimally. When your body is struggling, it can significantly affect your quality of life as well as stop you from realizing your highest athletic potential.

With our state-of-the-art facility and our Team of qualified therapists, we have developed a model of diagnosis, treatment and development that is specially tailored to our patients’ specific needs. We work with National Champions, Professional Athletes, Olympic Athletes and anyone else looking to improve their physical health and wellbeing. That's why we are actively involved in our local community to provide the best care so that our patients can live freely and achieve their performance goals.

Objectives of this Role
- Creates a positive experience by welcoming and assisting clinic patients
- Schedules appointments and manages our patient waitlist
- Submits extended benefits insurance and collects patient payments
- Applies payments in Jane
- Guides patients through the clinic's various facilities and procedures
- Scans documents and completes required filing
- Promotes patient safety by maintaining a clean and hygienic environment
- Maintains communication with management, staff, practitioners and vendors to ensure proper operations of the clinic

Skills and Qualifications
- Experience in an administrative position is essential
- Working knowledge of Jane would be an asset
- Working knowledge of Google Drive
- Excellent written and oral communication skills
- Scheduling and time-management skills
- Prioritization and organization skills
- Critical Thinking and problem-solving skills
- Team-oriented and consistently contributes to a positive work environment
- Enjoys providing excellent customer service to patients at all times
- A flexible schedule is a must

**Job Type**: Part-time
Part-time hours: 23.5 per week

**Salary**: $17.00-$22.00 per hour

**Benefits**:

- On-site gym
- On-site parking

Schedule:

- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Langley, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (required)

Work Location: One location

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