Receptionist

**JOB SUMMARY**:
The Family and Community Support Services (FCSS) Receptionist serves as a key member of the team, reporting directly to the Director of FCSS. This role involves managing the day-to-day administrative operations of the FCSS’ office.

The Receptionist provides essential clerical and administrative support in a dynamic environment, interacting with community members, residents, and visitors in a professional and courteous manner. This position requires a balance of administrative duties, client interaction, and maintaining confidentiality.

**POSITION DUTIES**:
**Client Interaction and Support**
- Greet community members, residents, and visitors in a respectful, pleasant, and professional manner.
- Answer general phone inquiries, providing information or directing calls as needed.
- Manage the exchange of information with a high level of confidentiality and respect.

**Administrative and Clerical Support**
- Provide clerical support to the Family and Community Support Services team, including scheduling appointments, meetings, and assignments.
- Develop and maintain a well-organized record-keeping and filing system to ensure easy reference and rapid retrieval of information.
- Create, edit, and manage documents using word processing, spreadsheet, database, and presentation software.

**Document Management**
- Retain, organize, and back up electronic copies of relevant documents, records, and reports.
- Store confidential information securely and ensure compliance with privacy and confidentiality standards.

**Meeting and Event Coordination**
- Coordinate logistics for meetings, training sessions, and other special events, including booking space, arranging catering, preparing agendas, and circulating notices.
- Record, transcribe, and distribute minutes of meetings and track action items.

**Quality Assurance and Program Support**
- Participate in the Quality Assurance System/Quality Management Process and support program evaluation processes.
- Assist with developing and maintaining personnel tracking and reporting systems.
- Support the development of administrative forms and program resources.

**Team Collaboration and Representation**
- Participate in regular supervision, staff, and corporate meetings as directed.
- Represent the interests of Sagamok Anishnawbek on assigned committees or groups as needed.

**TERMS AND CONDITIONS OF EMPLOYMENT**:

- Hold or be willing to secure CPR and First Aid Certificate.
- Valid driver’s license and vehicle for on-the-job use.
- Able to travel on short notice.
- Able to work flexible hours on short notice.
- Sign and comply with an annual Oath of Confidentiality.
- Must provide a Criminal Records Check prior to commencing employment

**QUALIFICATIONS**:

- Diploma in Administrative Assistant or a related program from a recognized training institute.
- Minimum of two years of related work experience.
- Experience working in a human services or child and family services environment is preferred.
- Excellent computer skills, including proficiency in Microsoft Office programs (Excel, Word, Access, PowerPoint).
- Strong communication skills, both oral and written.
- Excellent problem-solving abilities and attention to detail.

By**:Until Filled**

**_ We thank all applicants for their interest; however, only those selected for an interview will be contacted._