Human Resources Advisor

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone - because when our members do well, we believe our communities should do well too.

Human Resources Advisor
- Feb 21, 2025

**Location(s)**: Help Headquarters

**Job Type**: Full Time

**myWork Options**: In-person, Hybrid

**Starting Salary Range**: $72,600-$90,700

**Application Deadline**: March 7, 2025

**Background Screening Requirement**:

- Enhanced Criminal Record Check
- Credit Check
- Identity Verification
- Education VerificationEmployment Verification
- References

**What's the job?**
- As an HR Advisor at Coast Capital, you will provide expertise to business leaders to improve employee relations and encourage staff development. Working with the HR Business Partners, you will provide advice, guidance, and support with all HR functions across the organization. This role will be primarily accountable for divisional employee relations, investigations, whistleblower complaints, and performance improvement. In addition, you will work alongside the HR Business Partners to gather people analytics, provide support on talent projects and initiatives, and streamline and document HR advisory processes. You will assist the HR Business Partner and business leaders on organizational design initiatives.

**What you'll get to do.**
- Works with the HR Business Partner advising leaders on optimal structure and reviewing rationale for changes. Helps build out job descriptions, and work with the Compensation Team for role evaluations.
- Provide feedback and advice to managers on performance management procedures and best practices, including guidance on the Performance Improvement Process (PIP)
- Maintain compliance with federal and provincial employment laws and regulations. Provide feedback and advice to managers and employees on all aspect of employment law, ensuring compliance with legislation.
- Advise and support the resolution of divisional employee relations issues. This involves oversight on discipline procedures, conflict resolution, and organizing and managing end to end employee relations investigations.
- Work with the HR Business Partner team to investigate and resolve whistleblower complaints.
- Support HR Business Partner on workplace strategies or business initiatives. This includes information gathering, data analysis, recommendations, and project implementation support.
- Review vital human resources metrics, including exit interview data, retention rates, staff turnover etc. and provide insights to HR Business Partner team.
- Document and work with the HR Business Partner team to streamline HR Business Partner processes.
- Advise and coach leaders on people policy and procedures.
- Coach and guide managers in resolving workplace issues to create a positive and respectful employee experience.

**Who are we looking for?**- 4+ years of previous industry experience in human resources, including experience in employee relations.- Post-Secondary degree or diploma with a specialization in Business Management, Business Administration or Human Resources Management; or post-graduate certificate in HR Management preferred.- Chartered Professional in Human Resources (CPHR) designation, or working towards, an asset.
- Previous experience navigating an HRIS.
- Ability to conduct research, analyze data, and make evidence-based decisions within set timeframes.
- Organize and prioritize work to meet deadlines.
- To act with tact and discretion around sensitive issues or situations and to maintain strict confidentiality.
- The ability to understand and maintain confidentiality.
- Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.
- Effective communication skills, both verbal and written.
- Demonstrates strong listening and empathy. Confidence in engaging effectively with people at all levels in the organization.
- Ability to build and maintain strong working relationships.
- Strong attention to detail.
- Problem solving ability.
- Comfortable navigating ambiguous situations.
- Strong capacity for change.
- Ability to adapt to shifting priorities and deadlines.
- Team player with a collaborative mind set.
- Ability to attend in-person meetings at branches and Help Head Quarters

**Equity, Diversity & Inclusion at Coast Capital**

Why join Coast Capital Savings?
- **Purpose is our North Star.** We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
- **Committed to inclusion and engagement.**We have an ongoing focus on equity, diversity, and inclusion and rou