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Digital Print Operator

2 weeks ago

Calgary, Canada Data Communications Management - DCM Full time

**Position: Digital Print Operator**
**Type: Full Time Permanent**
**Location: Calgary**

DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology, and services to power our clients’ go-to-market strategies. We help our clients manage how their brands come to life, determine which channels are right for them, manage multimedia campaigns, deploy location-specific and 1:1 marketing, execute custom loyalty programs, and fulfill their commercial printing needs all in one place.

Our extensive experience has positioned us as experts at providing communication solutions across many verticals, including the financial, retail, healthcare, consumer health, energy, and not-for-profit sectors. Thanks to our locations throughout Canada and in the United States, we are able to meet our clients’ varying needs with scale, speed, and efficiency - no matter how large or complex the ask. And we can do it all with advanced data security, regulatory compliance, and bilingual communications, in digital or print.

We’re looking for a Digital Print Operator who can provide exceptional customer service to internal and external customers. This individual will produce print orders using various Digital production printers and attachments. The Digital Print Operator ensures compliance with job specifications and company quality standards and procedures. They will also coordinate work load schedules to meet customer deadlines, while achieving optimum productivity. This role will be working Monday to Friday on the afternoon shift (3pm - 11pm).

**KEY RESPONSIBILITIES**:

- Operate and maintain various Color and B&W digital print production equipment and printers
- Read dockets thoroughly and sign run/quality sheets for all jobs, transfer and process customer files, setup and proof jobs
- Conduct Quality checks - before, during and after jobs are complete, communicate issues to the leadhand or Supervisor/Manager
- Prioritize the workload during your shift based on finishing and delivery expectations
- Work effectively as a part of a team to achieve optimum quality and meet deadlines, ensuring a fantastic customer service experience
- Physical movement of product to and from the department
- Ensure all staff tasks and training schedules are followed
- Follow OH & S and environmental protocols
- Ensure RMI inventory is monitored, docket calc match and spoilage is recorded
- Promote consistent process/procedure continuous improvements

**REQUIREMENTS**:

- Thorough knowledge of all print processes, specifically digital, including knowledge of ISO and Quality procedures, with a keen eye for color accuracy, and various color standards
- Excellent communication skills to interpret incoming information onto production staff
- Strong Customer Service skills, logic and mathematical abilities
- Proven organizational, time management, and multi-tasking/priority setting skills, with ability to work in a fast-paced, high-volume environment with mínimal supervision
- Strong Computer Skills including Microsoft Office, Adobe Acrobat; basic knowledge of various graphics software suites including, Adobe CS, and Quark Express would be considered an asset.
- Basic knowledge of PC and Unix operating systems
- Able to work overtime to meet customer demands with little or no notice

Data Communications Management Corporation is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, color, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. We invite resumes from all qualified applicants. Should you require any accommodation throughout the recruitment and selection process, please inform human resources so that we can ensure your equal participation.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person