Account Coordinator

2 weeks ago

Richmond Hill, Canada Dens 'N Dente Healthcare Full time

**About Us**

Dens 'N Dente is a fast-growing dental supply company in Canada, dedicated to providing top-quality dental products and exceptional customer service. Our mission is to support dental professionals in delivering the best care to their patients through our extensive range of products and commitment to excellence. We pride ourselves on our innovation, reliability, and the strong relationships we've built within the dental community.

**Key Responsibilities**
- **Client Support**: Serve as the primary point of contact for assigned accounts, addressing client inquiries and resolving issues promptly.
- **Order Management**: Process orders accurately and efficiently, ensuring timely delivery and follow-up.
- **Sales Coordination**: Assist the sales team with scheduling appointments, preparing sales materials, and tracking sales activities.
- **Account Management**: Maintain and update client records, ensuring all information is current and accurate.
- **Reporting**: Generate sales reports and provide insights to the sales team to support decision-making.
- **Communication**: Facilitate clear and effective communication between clients, sales representatives, and other departments.
- **Customer Service**: Deliver exceptional customer service, building and maintaining strong client relationships.

**Qualifications**
- **Education**: Bachelor's degree in Business Administration, Marketing, or a related field preferred.
- **Experience**: Minimum of 2 years of experience in sales support, account management, or customer service.
- Experience in the dental field is an asset.
- Proficiency in French is an asset.
- **Skills**:

- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with CRM software (e.g., NetSuite Oracle) is a plus
- **Attributes**:

- Detail-oriented with a high level of accuracy
- Ability to work independently and as part of a team
- Positive attitude and a proactive approach to problem-solving

**What We Offer**
- **Benefits Package**: You have the option to opt-in to our benefit program for single or family coverage.
- **Professional Development**: Opportunities for career growth and advancement.
- **Work Environment**: A supportive and collaborative team culture.

Pay: $20.00-$22.00 per hour

Expected hours: 37.5 per week

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Extended health care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- B2B sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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