Customer Service Representative
2 weeks ago
**Overview**
We are seeking a reliable and organized **Customer Service Representative** to support our moving company’s daily operations. This role is perfect for someone who is detail-oriented, communicates well, and enjoys multitasking. You will be the first point of contact for customers, handle scheduling, manage paperwork, and assist with business-related tasks to keep our operations running smoothly
**Key Responsibilities**:
- **Phone & Customer Service**: Answer inbound calls, respond to inquiries, and provide information about our services.
- **Scheduling**: Book, confirm, and manage moving appointments, ensuring proper scheduling for crews.
- **Administrative Tasks**: Organize paperwork, maintain digital and physical files, and assist with invoicing.
- **Business Calls**: Make outbound calls to vendors, clients, and other businesses as needed.
- **Ordering Supplies**: Track and order moving supplies, office materials, and other necessary equipment.
- **Supplier Research**: Find and negotiate with suppliers to ensure cost-effective purchasing.
- **General Office Support**: Assist with various operational tasks that help improve efficiency.
**Qualifications**:
- Previous customer service or administrative experience preferred.
- Strong phone communication and interpersonal skills.
- Organized, detail-oriented, and able to multitask.
- Ability to work independently and take initiative.
- G License with own transportation
If you are a self-motivated, customer-focused individual who enjoys a dynamic work environment, we’d love to hear from you
**Job Type**: Part-time
Pay: $18.00-$20.00 per hour
Expected hours: 4 - 20 per week
Flexible language requirement:
- French not required
Schedule:
- Day shift
**Education**:
- Secondary School (preferred)
Work Location: In person
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