Data Industrialization Analyst

Location: Burlington, Canada

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales DIS Canada is looking for a Data Industrialization Analyst to join Thales in Burlington, to support in leading & maintaining the Burlington Production Centre Data Processing & Operations department by utilizing the latest data management methodologies & techniques.

The purpose of this role is to help the Burlington Data Processing & Operations department in reducing time to deploy production configurations, in-turn decreasing possible mistakes/rework costs, and ensuring accuracy and reliability for our customers.

Key Responsibilities:
Methods Operations
- Create and continuously support requirements for Bill of Materials (BOM) for all customer portfolios.
- Lead the installation and validation of new customer data processing configurations into the production database and ERP system.
- Ensure production systems are setup to support production transactions to be accurately carried out in the ERP system.
- Asses and deploy common part grouping to improve production efficiency.
- Coordinate interface efforts between Project Managers & Production stakeholders to ensure customer specifications are correctly updated in the production database.
- Assist the Project Management team with planning and implementing customer and locally driven change requests- Analyze complex situations and problems and conduct the necessary research using multiple sources of information to arrive at innovative solutions.

Data Processing Operations
- Support the daily processing of customer data to ensure the generated jobs and data are delivered to Operators & Logistics in-time to be able to launch production within the specified service level agreement (SLA).
- Contribute to monitoring the data processing dashboard to ensure tasks are running as per usual and any issues are resolved.
- Support the Production team with any ad-hoc or scheduled task in terms configuration set-up, test requests, investigations, and other routine support.
- Contribute in launching custom database reports to support internal and external customer needs.
- Assist in the development and deployment of any reporting or automation components required for successful project migration.
- Work with the operations team-members to identify opportunities for improvement & communicate thoughts to appropriate levels of management.
- Able to participate in a rotating & paid 24/7 production on-call support.

Required Skills & Experience:

- Engineering or Computer Science post-secondary diploma or degree is preferred.
- At least one year of experience as a data analyst-utilizing MS Excel & SQL script development.
- At least one year of experience working with an enterprise-level Database system (MS/Oracle).
- At least one year of experience working with an enterprise-level ERP system (SAP/Oracle).- Prior experience with SQL Scripting with a minimum 1000 records.
- Basic understanding of XML file purpose and structure (e.g. XML generation tools)
- Basic knowledge of IT systems and corresponding terminology (e.g. ERP/SQL/DSS/XML/OOP).- Basic knowledge in world class/lean and continuous improvement models.
- Ability to learn fast, work independently and desires to continuously learn, develop and improve.
- Open to working & training with others within the data processing & operations team.
- Forwards-thinking self-starter with strong planning, analytical and organizational skills.
- Excellent written, oral communication, and interpersonal skills in order to communicate clearly and professionally at all levels within the organization and externally with customers.
- Flexible working hours - contribute to rotating & paid 24/7 production on-call support; able to respond to after-hour emergencies.

Preferred Skills & Experience:

- Prior experience working in a data industrialization and processing, preferably in production-focused environment.
- Prior experience analyzing, reviewing, documenting and optimizing process/suggesting process improvements.
- Prior experience working in a development team of at least 5 technical analysts/engineers.
- Maintains or working towards an IT certification or certificate (system specific or area specific).