Data Analyst

**About PSD Citywide**

PSD Citywide is a full-service firm offering research, consulting services and software to the North American public sector market. Our client base includes hundreds of small, mid-sized, and large municipalities from across North America, provincial/state and federal government agencies, and private sector entities. We are an industry leader that specializes in enterprise asset management and financial budgeting for municipalities. Over our years of experience, we have developed cutting-edge software solutions for our client’s asset management and financial budgeting needs, leaving behind mature and manageable programs making positive impacts in local communities.

PSD’s service areas are configured to meet three essential needs for governments: policy research and analysis, high-performance technology, and credible data. Through our infrastructure consulting and advisory practice, we work with decision-makers to refine organizational systems, programs and processes for better corporate outcomes.

**As we continue to grow, PSD Citywide is looking to add a new Data Analyst to our Asset Management Advisory team. This is a Full-Time Remote based role within Canada.**

Role Description

**Job Duties and Responsibilities**
- Collecting, integrating and manipulating client supplied infrastructure data in Excel and our proprietary software programs.
- Advise clients on industry best practices related to municipal asset management.
- Provide ongoing support and training to PSD clients.
- Create expectations with PSD clients throughout the data implementation process.
- Manage multiple implementation projects simultaneously; prioritizing effectively to ensure on-time and accurate implementation
- Identify and analyze business needs and coordinate between stakeholder groups to address them and deliver prompt, efficient, quality service.
- Analyze and interpret data using statistical methods and data modeling techniques.
- Collaborate with cross-functional teams to understand business requirements and provide data-driven solutions.
- Other duties assigned

**Qualifications**
- College or University Degree in Computer Science, Information Management or Civil Engineering Technology or other related field.
- 1-3 years of experience in a Data Analyst/Business Intelligence role.
- 1-3 years of experience working with business stakeholders within a cross-functional matrix environment.
- Knowledge and experience with Microsoft Excel, relational databases, data quality control, FME (Safe Software), CMMS and GIS.
- Proven ability and experience in executing strategic asset management processes successfully.
- Highly developed analytical skills & software troubleshooting skills.
- Excellent verbal, written and analytical problem-solving skills, including the ability to communicate technical information to technical and non-technical staff.
- Demonstrated ability to effectively facilitate complex implementation projects and communicate with key contacts within the public sector.

**Recruitment Process**

**Phone Interview**

If you are invited to a screening interview you will discuss your experience with one of our People and Culture team members. This interview is an opportunity to get to know a little more about the company, the type of work we do and impact we have.

**Virtual Interview**

**Why work with us?**

Employee personal and career growth is important to us and we will encourage you to pursue the things you care about. We have a mentoring program that matches you with a senior team member for your first three months to ensure you get fully acquainted with our team. We also encourage continuous learning through a Training & Development program allowing our employees to fully explore their interests and contribute to different product development teams at PSD.

**Employee Perks**
- Competitive Salaries
- Full Benefits Package
- Company Matched RRSP Contributions
- Remote work options
- Flex Hours & Paid Time off
- Social and Charity events and initiatives

This is a remote based position that reports to our Burlington, Ontario office which is centrally located within just 1 hour of downtown Toronto and Hamilton, ON, and Buffalo, New York. Burlington hosts some of Ontario’s top festivals and events and is home to the Royal Botanical Gardens and beautiful boardwalks along the shore of Lake Ontario.