Protective Services Assistant

The **Protective Services Assistant** supports the County’s Fire and Enforcement Services functions by providing confidential administrative support and related activities as required for the Protective Services Department. This position is a front-facing customer position and is the first touch point for the public.

**Key Duties and Responsibilities**:
**Billing and Grant Administrative Support (65%)**
- Processes and codes account payables, receivables and procurement card expenses to the appropriate general ledger for the Protective Services Department.
- Oversees billing of other municipalities for Fire Service and Peace Officer Agreements.
- Prepares yearly grant donations as required.
- Prepares and tracks purchase orders, equipment orders and maintains inventory supplies.
- Maintains records and reports for seven Fire Departments within FirePro2(FP2) software program.
- Prepares billing to Alberta Transportation and insurance companies.
- Prepares and reviews pay records for Paid On Call Firefighters.

**Reception Support (15%)**
- Coordinates and processes fire permits, firework permits and dog licensing through CRM and public walk-ins.
- Provides support and training to Fire Guardians as required.
- Acts as a Commissioner for Oaths as required.

**Administrative Support (10%)**
- Assists with preparing departmental correspondence, reports and other related materials as required.
- Provides administrative support to document OH&S meeting minutes.
- Assists the Manager and Enforcement Supervisor with office related reporting and workflows.
- Provides assistance in developing the department budget by providing general ledger financial balances as requested.
- Coordinates the mail out of department communications as required.
- Prepares and distributes inter-office mail.
- Monitor bookings of PSHQ meeting rooms. Provide assistance to staff as required.

**Other Related Duties (10%)**
- Performs the duties of an Information Management Contact for the department.??
- Perform special projects and tasks as required.
- Adheres to applicable responsibilities and accountabilities as outlined in the Sturgeon County Health and Safety Management System.
- Adheres to all of Sturgeon County’s policies, bylaws, procedures and processes, as well as aligns work to the Sturgeon County values.

**Knowledge, Education, Qualifications, Skills, Abilities and Experience**:

- Highschool Diploma
- Training or certificate in a related office administrative field.
- A clear Criminal Record (Vulnerable Sector) with periodic renewal as required.
- Ability to read, follow, and understand processes, procedures, and policies to perform work in accordance with expectations.???
- Ability to take initiative, be independent, resourceful, work under pressure and meet deadlines. ?
- Ability to work in a team environment or independently. ??
- Proven ability to effectively communicate in writing or verbally, in a clear, objective, logical and sensible manner.??
- Well-developed customer service skills.?
- Mathematical aptitude.
- Ability to maintain confidentiality when dealing with sensitive situations and/or information.
- Proficiency when using all Microsoft Office Programs (Excel, Word, and PowerPoint, etc.).?
- A minimum of two (2) years of related administrative experience.
- The work is conducted in an office or office-like environment.
- The working environment is deadline driven and involves multitasking and managing priorities that may rapidly change as dictated by emergency incidents.
- This position works primarily indoors, with limited physical requirements of walking, bending, standing, or reaching.
- This position may have longer periods of time sitting/standing at a desk with visual concentration, but the position has control over when to take breaks.
- Interruptions and distractions occur but are not expected to interfere with the ability to complete the work required.