Full-time Back of House Shift Leader

**Company**: WDY Hospitality - Chick-fil-A Yonge & Bloor

Chick-fil-A Yonge and Bloor is an independently owned and operated quick service restaurant looking for incredible team members who have a heart to make a difference in the lives of our guests. We sell amazing and delicious products and serve with a desire to make a difference in the lives we come in contact with. Our desire is “to create a safe, quick, clean, and welcoming restaurant experience where people of all walks of life gather to enjoy a nourishing meal.”

**Job**: Back of House Shift Leader

**Job Type**: Full-time

**Hourly Rate**: Starting at $20

**Number of** **Positions Available**: 2

**Note: Must be able to work in-between the hours of 5:30am - 11:45pm, Monday to Saturday with full-time open availability of +40 hours a week.**

**NOTE: If successful in the interview process and given the job, all Shift Managers are placed in a Leader in Training program to develop the skills, competencies, and knowledge to be a successful Shift Manager at Chick-fil-A Yonge & Bloor.**

**Operational Responsibilities include but are not limited to**:

- Lead daily Kitchen Operations including shift, break, food, inventory, and people management
- Adhere and Enforce HAACP and OSHA workplace guidelines
- Ensuring Chick-fil-A service and quality standards are performed at ALL times
- Adhere and Enforce food safety and quality standards
- Manage team member performance through job coaching, performance conversation, training, and progressive discipline
- Ensure an inclusive, and wholesome work environment for team members
- Monitor the use of restaurant inventory and be a good steward of resources
- Ensure cleaning and maintenance checklists are followed
- Meet on a monthly basis and report achievement of targets to Kitchen Director
- Support all training initiatives including new employee training, product roll-outs, and continuous training
- Troubleshoot BOH operational systems and machinery when necessary
- Communicate important information to team members in a timely manner - effective downward and upward communication
- Support the vision of the Operator and Director Team
- **Note**: Shift Leader responsibilities are not limited to the ones listed above and from time to time may be required to perform additional duties to support business demands

**Requirements**:

- Minimum of 1+ years’ experience in the quick service, hospitality, and customer care industry
- Minimum of 1+ years of leadership experience managing teams, executing business plans, balancing food and labor costs
- Experience with developing talent, coaching, performance conversations, and progressive discipline
- Valid Ontario Food Handler's Card
- Minimum of High School Diploma
- Full-Time Availability (overtime available)
- Seeking additional qualities - hard-working, team-oriented, friendly, honest, & passion to serve
- Pursuing or completed post-secondary education/diploma in hospitality, business, or restaurant food industry
- Can successfully uphold Chick-fil-A Yonge and Bloor Core Values of integrity, customer first, team work, continuous improvement and stewardship

**Benefits**
- **Flexible Hours -- **You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- **Closed Sundays -- **All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- **Work Directly With A Chick-fil-A Operator -- **The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- **Competitive Pay -- **Along with a competitive paycheque, you will work in a nurturing environment where you will learn valuable business and people skills.
- **It's a Great Place to Work -- **At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
- **Growth Opportunities -- **Active plans for advancement and growth opportunities inside the company

Company Information

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shif