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Back of House

2 weeks ago

Toronto, Canada Kotn Full time

At Kotn, we’re reimagining the way our everyday items are made and purchased, beginning with your wardrobe, setting a new standard for social impact and traceability. Founded in February 2015, Kotn has been featured in over 80 publications such as New York Times, GQ, Vogue, Elle, and The Wall St. Journal. Kotn was founded in Toronto by three best friends, who were fed up with compromising on quality, design, sustainability, brand experience, and price.

Kotn is looking for a BOH (back-of-house) Associate to support the efficient operation of our store’s back-end processes. As an essential part of the Retail Operations team, you will ensure all inventory, deliveries, and stockroom activities are handled accurately and efficiently. This is an exciting opportunity, integral to the growth and success of Kotn’s Retail Business.

**What you’ll be working on**:
**Stockroom & Logistics Operations (40%)**
- Handle deliveries and shipments, including scheduling and tracking shipments
- Assist with the preparation of inventory audits and regular stock counts
- Ensure compliance with health, safety, and cleanliness standards in the stockroom and storage areas
- Monitor product quality, report damaged goods, and handle returns or defective products
- Receive, unpack, and organize merchandise
- Monitor and maintain the stockroom by organizing products and supplies
- Ensure timely and accurate restocking of merchandise on the sales floor
- Prepare merchandise for floor sets

**Supporting the Sales Floor (30%)**
- Provide the sales team with quick and accurate information regarding stock availability
- Ensure products are available for customers when needed
- Run product from BOH to FOH to support customer purchases and restocking
- Be customer-focused, and prepared to support customer service and sales at all times i.e. operate the cash register, greet customers, support customers in the fitting room, etc.

**Visual Merchandising (30%)**
- Provide the sales team with quick and accurate information regarding stock availability
- Execute early morning and late evening store merchandising

**What you’ll bring**:

- Strong ability to manage multiple tasks, organize stock, and meet deadlines efficiently.
- Excellent eye for detail when handling inventory to ensure accuracy in stock management.
- Collaborates well with others to maintain stockroom efficiency and ensure smooth coordination with the sales team.
- Ability to identify and resolve inventory discrepancies or stock issues quickly and effectively

**Additional Requirements**:

- Previous experience in a retail or stockroom role (preferred)
- Ability to lift and carry heavy boxes, as required by company needs
- Basic computer skills for managing inventory systems
- Flexible schedule with weekend availability

**Our Perks**:
Clothing Allowance: Kotn team members are given an annual clothing allowance and discount.

**Equal Employment Opportunity**:
KOTN Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute to our mission.

**Accommodation**: