Front of House Supervisor

1 week ago

Toronto, Canada General Assembly Pizza Full time

**FRONT OF HOUSE SUPERVISOR**

Join GA’s FOH Leadership team

We are looking for a Front of House Supervisor to help lead our team and be the face of our dine-in and takeout operations This is an excellent opportunity for growth within our restaurant group.

**IN THIS ROLE**

**RESPONSIBILITIES**
- Ensure that we are meeting, and exceeding guest expectations
- Oversee our enthusiastic front of house team
- Develop relationships with guests
- Oversee Takeout and Dining Room operations
- Actively participate in both take-out and dine-in service between 35 & 40 hours per week
- Ensure adherence to health and safety policies and ESA compliance
- Periodically review and update company Health, Safety, and HR policies with HR manager and AGM - active role in implementing these policies
- Assist and consult with Social Media management to showcase our offerings and culture
- Observe trends and develop standards and strategies to improve the business, staff morale, and guest experience
- Work with AGM to build a high performing FOH team

**QUALIFICATIONS**
- You embody the brand principles of BETTER, EASY, DELICIOUS
- You have a desire to learn not just the menu but also our service
- Exceptional leadership skills
- You are hospitality-focused
- You have a positive attitude, and an ability to teach and mentor others
- You are engaged and willing to go the extra mile
- Smart Serve Certification
- Proven experience in a front-of-house supervisory or team lead role within a restaurant is an asset

**WHAT YOU’LL NEED**

**OUR TEAM**

The GA team is a group of fanatics. We share a love for customer service, product innovation, new technology, and, as you may have guessed: PIZZA. We push our offering to be the best it can be, we push our ideas to their limits—and beyond, and we push each other (supportively) to be the best Pizza Lovers we can be. And speaking of support, we believe that we’re the strongest team possible when we work together. That doesn’t just mean collaboration and cooperation, but also knowing when to step out of our comfort zones to help with other areas of the business.

**Job Types**: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Expected hours: 32 - 40 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

**Language**:

- English (preferred)

Work Location: In person

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