Front of House Supervisor

2 weeks ago

Toronto, Canada Cineplex Full time

Work location:
CPX Don Mills VIP

City:
Toronto

What you will do:
Front of House (FOH) VIP Supervisor

Reporting to the Front of House Manager, the key responsibilities for this position are:

- Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experience
- Maintaining a high guest satisfaction rate in all service aspects by consistently monitoring the guest’s experience
- Accomplishing restaurant human resource objectives by enforcing all policies and procedures Hiring and reviewing staffing levels for host/hostesses, servers and bartenders to maximize productivity
- Maintaining an engaging, memorable ambience in VIP areas by controlling lighting, background music, linen service, glassware, flatware, dinnerware, monitoring food presentation, maintaining an immaculate dining area
- Reconciling end of the night funds Managing stress in an fast-paced, high-pressured environment
- Solving problems and resolving conflict proactively through analysis, critical thinking and flexibility in approach; following up with guests when issues arise to ensure their satisfaction

What you need to become a successful member of this Team?
- A passion for hospitality and commitment to service excellence in a fast-paced service environment.
- Ability to initiate innovative and creative sales and food service activities.
- Safe food handling and smart serve certification is preferential.
- A flexible schedule that includes evenings, weekends and holidays.
- A minimum of 2 years previous experience in a bar, licensed restaurant, or similar environment is a requirement.

Personality Requirements
- Good Communication Skills - The FOH Supervisor is friendly, has strong communication skills, and can establish an instant rapport with Guests and employees of all demographics.
- Outgoing Personality - The FOH Supervisor is an outgoing person who truly enjoys interacting with others.
- Strong Organizational Skills - The FOH Supervisor will have the responsibility of ensuring all wine, beer and liquor stock is organized on a daily basis.
- Proactive Problem Solver - The supervisor will actively seek to prevent guest concerns from occurring versus solving them afterwards.
- Computer Literacy - The ability to use a computer for various tasks on a daily basis is required.
- FOH Operational Skills - Ability to properly count and weigh various stock, and determine order amounts for the building.
- Hospitality Acumen - The FOH Supervisor must have the ability to carry themselves professionally in a hospitality environment for the benefit of all guests.

Inclusion & Diversity

Accessibility

.

  • Front of House Supervisor

    2 weeks ago

    Toronto, Canada Boston Pizza International, Inc. (Calgary) Full time

    Front of House (FOH) Supervisor - Part time or Full time A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor...

  • Front of House Supervisor

    2 weeks ago

    Toronto, Canada Boston Pizza International, Inc. (Calgary) Full time

    Front of House (FOH) Supervisor - Part time or Full time A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor...

  • Front of House Manager

    1 week ago

    Toronto, Canada Prohibition Social House Full time

    **Job description** Prohibition Social House is looking for talented individuals to join our front-of-house management team. As a part of the front of house team, you will play an integral role in providing top-notch service and upholding our restaurant standards of excellence. FRONT OF HOUSE MANAGER If you have a passion for food, people and are willing...

  • Front of House Supervisor

    1 week ago

    Toronto, Canada Elephant & Castle Full time

    _**Join Our Team at Elephant & Castle Pub and Restaurant - Where Everyday is Matchday!**_ Are you passionate about delivering unforgettable dining experiences? Do you thrive in a lively pub atmosphere where the excitement of matchday is palpable? If so, Elephant & Castle wants you to join our team as a Front of House Supervisor! Welcome to Elephant &...

  • Front-of-house Supervisor

    6 days ago

    Toronto, Canada Scaddabush Italian Kitchen & Bar Full time

    **Front of House Supervisor - Scaddabush** At Scaddabush we're a little of this, a little of that, and a whole new take on Italian. We’re inspired by Italian passion and generosity. We like tables crowded with friends and family. Style without attitude. And of course, excellent cuisine. In true Italian fashion, we rely on fresh ingredients. Our pasta is...

  • Server/front of House Supervisor

    1 week ago

    Toronto, Canada Danny's Pizza Tavern Full time

    We are a small bustling neighbourhood restaurant in Toronto's Little Italy looking for an experienced, organized, and friendly Front of House Supervisor/Server to oversee the FOH operations at our fun, quaint pizza tavern. Attention to detail, as well as a kind leadership style is a must. We look forward to hearing from you! **Salary**:...

  • Supervisor, VIP Front Of House

    7 hours ago

    Toronto, Ontario, Canada Cineplex Full time

    What you will do:Front of House (FOH) VIP SupervisorReporting to the Front of House Manager, the key responsibilities for this position are:Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experienceMaintaining a high guest satisfaction rate in all...

  • Supervisor, Vip Front of House

    2 weeks ago

    Toronto, Canada Cineplex Full time

    Work location: SC Yonge & Eglinton & VIP City: Toronto What you will do: Front of House (FOH) VIP Supervisor - Cineplex Yonge-Eglinton & VIP Reporting to the Front of House Manager, the key responsibilities for this position are: - Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP...

  • Front of House Supervisor

    4 weeks ago

    Toronto, Canada Altea Active Full time

    Altea’s Front of House Supervisors are customer oriented, personable, energetic leaders who are the ‘face’ of our company. They have an incredible knack for ensuring all guests and members consistently receive a heartwarming welcome. You are detail oriented and can effectively multi-task. You meticulously coordinate all front desk activities,...

  • Front of House Supervisor

    1 week ago

    Toronto, Canada Liuyishou Int'l Management Co. (Canada). Ltd. Full time

    **About Liuyishou Hotpot：** Chongqing Liuyishou Hotpot was founded in 2000, which is a leading enterprise that specializes in managing hot pot chains and franchisees. Liuyishou now has expanded its business to more than 1,200 overseas units all around the world. In 2014, Liuyishou chose the greater Vancouver for our North America Head Office and opened...