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Customer Service Agent

3 weeks ago

Dundas, Canada T.Litzen Sports Ltd. Full time

Education: College/CEGEP
- Experience: Experience an asset
- or equivalent experience
- ** Work setting**:

- Retail/wholesale establishment/distribution centre
- ** Tasks**:

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Sell merchandise
- ** Transportation/travel information**:

- Own transportation
- Own vehicle
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
- ** Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week