Retail Store Manager

5 days ago

Sylvan Lake, Canada Near Nerd Full time

**Job Overview**

**Key Responsibilities**
- Lead, train, and motivate team members to achieve sales targets and provide exceptional customer service.
- Manage daily store operations including merchandising, inventory, cash handling, and cell phone repair services.
- Recruit, develop, and retain top-performing staff.
- Drive sales of Bell Mobility, Virgin Plus, and related products through effective in-store promotions and customer engagement.
- Ensure compliance with Bell policies, operational standards, and safety requirements.
- Resolve customer concerns quickly and professionally to maintain satisfaction and loyalty.
- Monitor inventory levels, process orders, and conduct regular audits to ensure accuracy.
- Oversee cell phone repair workflow, ensuring timely, high-quality service.
- Use POS systems for transactions, activations, repairs, and reporting, ensuring accuracy in all sales activities.

**Requirements**:

- Previous experience in retail management or a supervisory role, preferably in telecommunications, electronics, or cell phone repair.
- Strong sales skills with the ability to lead by example and coach the team to meet targets.
- Knowledge of wireless plans, devices, accessories, and phone repair is an asset.
- Strong organizational and problem-solving skills, able to manage multiple priorities.
- Excellent communication skills with a customer-first mindset.
- Experience recruiting, training, and developing staff.
- Flexible availability, weekends.

**Why Join Us?**
As a Bell Store Manager, you will play a key role in driving growth while helping customers stay connected with the latest technology. You will also oversee cell phone repair services, adding value for customers and building loyalty. This is an opportunity to lead a motivated team, grow your career, and make an impact in a fast-paced retail environment.

Pay: $15.00-$18.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking
- Store discount

Application question(s):

- Do you have hands-on experience repairing smartphones (screen replacement, battery replacement, charging port, etc.)?

**Experience**:

- Retail sales: 1 year (preferred)

Work Location: In person

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