Junior Virtual Reality Technician/operator

**Who are we looking for?**:
We are seeking a motivated and enthusiastic **J**unior Virtual Reality Technician/Operator** resident in Hamilton (Ontario) to join our dynamic team in Canada and help us maintain excellence in our VR operations.

**Responsibilities**:
As a Junior Virtual Reality Technician/Operator, you will work full time playing a crucial role in the daily operations and maintenance of our state-of-the-art VR room located at McMaster Innovation Park (Hamilton). This entry-level position is ideal for someone looking to kickstart his/her career in the exciting world of VR. When not maintaining the room, you will also be responsible for working on low-code VR content creation (programming experience not required), to help build engaging examples of experiences that can be demoed in the room.

**Key Responsibilities**:

- Operate and maintain VR equipment, including headsets, controllers, hotspots and computers, ensuring all components are functioning optimally.
- Assist in setting up VR rooms for various activities and events, ensuring a smooth and immersive experience for users.
- Perform routine checks and troubleshooting to resolve any technical issues promptly.
- Collaborate with the content team to create and update VR content using our low-code platform VIROO and Unity authoring tools.
- Provide technical support and guidance to users, ensuring they have a positive and safe VR experience.
- Maintain detailed logs of equipment usage, maintenance, and any issues encountered.
- Stay updated with the latest VR technology trends and advancements to bring innovative ideas to the team.

**Requirements**:

- A passion for **Virtual Reality** and a keen interest in emerging technologies.
- Basic knowledge of **VR systems and equipment.**:

- Strong **problem-solving skills**and the ability to **troubleshoot technical issues.**:

- ** Excellent communication and interpersonal skills.**:

- Ability to work both **independently and as part of a team.**:

- Willingness to l**earn and adapt in a fast-paced, dynamic environment.**:

- ** Preferred Qualifications**:

- Experience with **VR systems.**:

- Basic understanding of **computer hardware and software.**:

- ** Customer service** experience.

**Desirable**:
Will be a plus:

- Experience/Familiarity with **VR systems and/or content creation**, with low-code platforms and tools for content creation, like Unity, is a plus.
- A work permit or Canadian resident.
- Canadian driving license.

**We offer**:

- Competitive **salary and benefits** package.
- An opportunity to work with a **passionate and innovative team.**:

- Hands-on experience with **cutting-edge VR technology.**:

- ** Career growth and development opportunities** within the company.
- A supportive and inclusive **work environment.**

**About us**:
For more than twenty years, Virtualware has been helping organisations in various sectors adopt and incorporate immersive technologies into their processes and strategies.
Our enterprise XR platform, VIROO, is used by more than 300 customers in 27 countries, including clients such as GE Vernova, Ontario Power Generation, McMaster University, St. Clair College, Invest Windsor Essex...
Headquartered in Spain and with offices in Ontario and Florida, Virtualware is a global company committed to sustainability and the well-being of the people who are part of it. We recently acquired the Swedish company Simumatik, whose solution, integrated with our platform, represents an important value proposition for the educational and industrial sectors (emulation/simulation of processes, digital twins, training in processes with virtual reality...).

If you are excited about Virtual Reality and eager to start your career in this innovative field, we would love to hear from you
Please submit your resume and a cover letter detailing your interest and relevant experience to (will be updated).
Virualware is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us and be a part of the bright future of Virtual Reality