Surveillance Operator, The Elbow River Casino

4 days ago

Calgary, Canada Elbow River Casino Full time

**Job Title**: Surveillance Operator

**Location**: Calgary AB

**Job Type**: Full-time

**Rate**: $21.00 per hour

**Department**: Surveillance and Security

**About us**:
The Elbow River Casino is a premier entertainment destination offering an exciting and dynamic atmosphere. We are committed to providing a safe and secure environment for our guests and staff. As we continue to grow, we are looking for dedicated and detail-orientated individual to join our Surveillance team.

**Position Overview**:
As a Surveillance Operator, you will be responsible for monitoring the Casino floor and various areas through a network of cameras and security systems to detect suspicious activities, ensure compliance with gaming regulations, and maintain a safe environment for all guests and employees.

**Key Responsibilities**:

- Operate and monitor Surveillance cameras and systems to observe activities throughout the casino.
- Detect and document irregular or suspicious behavior, including cheating, theft and other violations.
- Collaborate with Security and other departments to respond to incidents as needed.
- Maintain accurate and detailed reports of Surveillance footage and incidents.
- Assist in monitoring gaming activities to ensure compliance with AGLC policies.
- Communicate effectively with management and security to de-escalate issues and concerns.
- Ensure the integrity and security of Surveillance equipment and systems.
- Adhere to all company and AGLC policies.

**Qualifications**:

- Previous experience in a Surveillance or security role preferred, especially in a casino or gaming environment.
- Familiarity with CCTV systems, security equipment, and video monitoring software.
- Strong attention to detail and ability to spot irregularities.
- excellent communication and interpersonal skills.
- Ability to remain calm and composed under pressure.
- Must be able to work nights, weekends, and holidays as needed.
- Ability to pass a criminal background check.

**Why join us**:

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