Assistant Manager

**Working Title**:Assistant Manager
**Employment Status**: Full-Time
**Starting Hourly Rate**: Is $24.04, after probation (520 hours) $27.13 and after 1040 hours goes to $29.30
**Address**:1700 Elphinstone Street Regina SK S4T 3N1
**New Hire Schedule**:

- This role typically follows a Wednesday through Sunday schedule, from 2:00 PM to 10:00 PM.
- Please note that the schedule may vary for special events, so flexibility is required

**Important Information**:

- Unionized Position
- Competitive hourly wage or salary.
- Staff discounts and exclusive perks.
- A dynamic and engaging workplace where your ideas help shape the guest experience

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Levy Canada?** Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.
- **Job Summary**:

- **How you will make an impact**:
You will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations.
- **As an Assistant Manager, you will**:

- Assist with the planning, communication, and execution of events to ensure operational success.
- Oversee daily floor operations, maintaining high standards of table service and guest satisfaction.
- Serve as the first point of contact for guest concerns, resolving issues promptly and professionally.
- Assist with staff scheduling, shift coverage, and coordination of front-of-house teams.
- Support and guide servers and bartenders to promote efficiency, teamwork, and excellent service.
- Monitor table turns, reservations, and overall service flow to maximize efficiency.
- Ensure compliance with all **health, safety, and service standards**.
- Communicate effectively with management, kitchen staff, and other departments regarding daily operations and special requests.
- Execute menu requirements in line with **Saskatchewan Health Authority (SHA)** and **Compass Group Canada Standard Operating Procedures**.
- Champion **HSQA standards** (Health, Safety, Quality, Assurance) across all operations.
- Coordinate with vendors and internal stakeholders to ensure timely ordering and supply management.

** About you**:

- Previous **supervisory or leadership experience** in a restaurant, bar, or hospitality setting (preferred).
- Ability to provide excellent judgment for problem-solving and strong arithmetic skills
- A passion for Customer Service excellence
- Detail-oriented and thrive in a fast-paced environment
- Solid team player with an emphasis on customer service
- Strong supervisory skills and the proven ability to motivate, lead and coach staff
- Superior client relationship skills
- Excellent communication skills (written and verbal)
- Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.)
- Able to accommodate a flexible work schedule (including evenings and weekends)