Associate Academic Advisor, Faculty of Science

Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Student Management, Level A
Job Title
Associate Academic Advisor, Faculty of Science (Leave Replacement)
Department
Student Advising and Engagement | Dean's Office | Faculty of Science
Compensation Range
$5,365.42 - $7,709.92 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
March 2, 2025
**Note**: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
May 15, 2026
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
Organizational Status
Reports to the Associate Director, Student Experience; interacts regularly with Science Advising personnel, students, faculty and university members, departmental advisors, student peer advisors and co-op students.
Work Performed
General global responsibilities of a member of the Science Advising Team
- Responsible for maintaining knowledge and actively participating in a large support system for a diverse student body facing sometimes challenges issues related to e.g. language, intercultural issues, student wellness, equity and inclusion, access and diversity.
- Maintain current knowledge of academic advising standards and best practice to serve a diverse population of student by attending and presenting at conferences and workshops and maintaining membership in academic advising organizations.
- Research and implement liaison initiatives between Science Advising and other Faculties and campus units.

Academic Advising, Retention and Development
Academic advising involves the development, coordination and implementation of educational services geared to achieving, maintaining or improving student success, retention, and well-being, including guiding students through decisions around degree and career planning and discovery. The Associate Advisor will:

- Assess student academic records and histories in order to help students identify academic specializations in line with their personal and career goals. To do this, advisors must be able to probe student interests as many will be undecided in these goals.
- Contribute to the review of the academic performance of approximately 10,100 Faculty of Science undergraduate student records to ensure they meet promotion, continuation, and graduation requirements in the BSc and BCS programs.
- Investigate and resolve complex issues relating to registration, credit limits, registration blocks, transfer credits, and other discrepancies: update student record (e.g. grades, course registration, sessional standing etc.), as appropriate: confirm student status for reporting purposes.
- Inform students about the requirements for admissions to majors and for degree-completion. All advisors teach students to manage complex information, including how to use the tools available for ongoing degree planning. They evaluate student use of these tools and communication methods about how to use the tools; they investigate and resolve any discrepancies or technical difficulties.
- Identify students in crisis, either personal or academic, respond to student s struggle in identifying and implementing an appropriate action plan; manage the case to resolution; advise on available academic options and campus supports and services, including referrals to appropriate campus units. Work closely with UBC Managers, Student Support Services on highly complex student emergencies.
- Investigate and resolve inquiries from other campus units i.e., Admissions, Enrolment Services, Access and Diversity, Counselling Services and other UBC Faculties and University units.
- Investigate and resolve complex student issues; assess issues and identify and implement solution. Use judgment to consult Access and Diversity office on complex requests for student accommodation and concessions. Exercise judgment in evaluating requests that require exceptions to Science and Senate academic policy.
- Advise on requests for Academic Concession; evaluate documentation, liaise with instructors, medical professionals, and other student service professionals to determine appropriateness of concession. Working closely with the Asst. Director, supports the determination of the type of concession based on assessment of student ability to complete coursework.

Communications