Electrical Project Coordinator

**_About Shermco_**
- Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical. All done with an emphasis on safety and client service. That’s why we sayif it’s in the electrical power system, Shermco does it._
- Backed by Gryphon Investors, a leading private equity firm focused on profitably growing and competitively enhancing middle-market companies in partnership with experienced management, Shermco is poised for the next decade and beyond._
- Shermco Canada is seeking an Electrical Project Coordinator Saskatoon, SK._

**Responsibilities**:

- Responsible for ensuring that all employees submit accurate timesheets in a timely manner. This includes tracking and monitoring employee attendance, ensuring that timesheets are properly completed and approved, and processing payroll accurately and on time.
- Responsible for answering incoming calls in a professional and courteous manner, providing assistance, resolving issues, and escalating complex inquiries as necessary. You will also be responsible for documenting customer interactions and ensuring that all inquiries are addressed in a timely and efficient manner.
- Responsible for opening private tickets for customers and ensuring that all information is accurately recorded. You will also be responsible for following up on tickets and ensuring that all issues are resolved to the satisfaction of the customer.
- Responsible for managing SaskEnergy and Shaw private billing.
- Responsible for dispatching field technicians to customer locations as required. This includes scheduling appointments, assigning work orders, and ensuring that all service requests are addressed in a timely and efficient manner.
- Responsible for opening Purchase Orders and ensuring that all transactions are accurately recorded.
- Responsible for managing JLS expenses, including processing invoices, reconciling accounts, and ensuring that all expenses are accurately recorded and paid on time.
- Responsible for providing support to locators, including problem locates and class 2 locates. You will also be responsible for assisting with tickets and ensuring that all service requests are addressed in a timely and efficient manner.
- Responsible for sorting new hire paperwork, including resumes and IDs. This includes verifying employment eligibility, creating employee records, and ensuring that all required documentation is completed accurately and on time.
- Responsible for watching the main phone lines during lunch coverage once a week. This includes answering incoming calls, providing assistance, and ensuring that all inquiries are addressed in a timely and efficient manner.
- Be on-call for after-hours support on a rotating basis. This includes being available to address any emergencies or urgent requests that arise outside of normal business hours. You will be expected to respond promptly to all calls and ensure that all issues are resolved as quickly and efficiently as possible.

**Other Requirements**:

- Excellent organization, time management and negotiation skills
- Strong leadership capabilities
- Exceptional technical, analytical and numerical skills
- Team player who will be committed to the success of the team and organization
- Strong interpersonal and communication skills
- Commitment to customer satisfaction

**EQUAL OPPORTUNITY EMPLOYER**

**_Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered._**

**_NO AGENCIES PLEASE_