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Enforcement Officer
2 weeks ago
**Join Our Team at Indigo Park - Where Talent Meets Opportunity**
At Indigo Park, we are passionate about developing future leaders and supporting professional growth every step of the way. If you are ambitious, driven, and eager to learn, we would love to welcome you to our team.
The Enforcement Officer ensures that all parking rules are followed without exception. The Parking Enforcement Officer must ensure we consistently meet the client’s expectations by providing excellent customer service. They are also the ambassador for the company as well as the venue.
Location: Toronto
Job type: Full Time Hourly, Mid-Shift 12PM-8PM
Requirement: Own Vehicle with G class Licnese
**Responsibilities**
- Patrol designated areas as assigned by the manager
- Monitor and enforce parking regulations using the LPR vehicle system
- Issue warnings and citations for vehicles in violation of parking rules
- Arrange towing for illegally parked or abandoned vehicles and coordinate with tow-truck drivers
- Identify vehicles in violation of parking codes, stolen vehicles, or counterfeit permits
- Observe and report hazardous conditions (e.g., unsafe signage) and recommend corrective action
- Prepare and maintain accurate enforcement and operational records
- Ensure proper care and maintenance of assigned equipment (e.g., handheld computers, citation book)
- Provide clear and courteous information to the public regarding parking regulations, facilities, and procedures
- Perform other duties as assigned by the manager
**Qualifications**
- Excellent interpersonal and customer service skills
- Confidence in problem solving and ability to manage stressful situations
- Ability to clearly and accurately communicate both written and verbally
- Ability to work efficiently under pressure in a fast-paced environment
- Basic knowledge of handheld computer, personal computer (Windows XP/Mobile) and mobile phone features
Indigo Park Canada is the leading provider of parking, transportation, logístical and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.
- The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process._
**#IPC2
