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In-shop - Driver - Pt - Firebird

2 weeks ago

North Bay, Canada Fire & Flower Full time

**About Us**:
Fire & Flower is a leading, technology-powered, adult-use cannabis retailer with more than 90 corporate-owned stores in its network. The Company leverages its wholly owned technology development subsidiary, Hifyre Inc., to continually advance its proprietary retail operations model.

Title
In-Shop Delivery Driver, Firebird Delivery Express

Reports To
Fleet Manager, Fire & Flower

Job Overview
The In-Shop Driver for Firebird Delivery is responsible for collecting orders at our retail locations throughout their shift and delivering them to our guests, safely, while maintaining our Fast as F promise. Additionally, the In-Shop Delivery Driver will be assisting the leaders in shop behind the scenes during quiet times.

Competencies and Requirements
- Valid Driver’s License - Full 'G'
- Clean Driver’s Abstract and Clear Criminal Background Check
- A Smart Phone with a data plan and a car charger
- Tech-Friendly (We got some cool apps we need you to learn)
- Additional insurances will be discussed as a preliminary qualifier.
- Fluent in English
- Available Monday-Saturday between 2pm-10pm; Sunday between 11am-7pm

Essential

**Responsibilities**:

- Loading, transporting, and delivering items to customers in a safe, timely manner.
- Completing deliveries as instructed through training to ensure all customers are satisfied.
- Providing excellent customer service, answering questions, and communicating complaints from clients to dispatch accurately.
- Adhering to assigned routes and following time schedules.
- Abiding by all transportation laws and maintaining a safe driving record.
- Maintaining compliance as it relates to the delivery process outlined in training.
- Professional appearance and conduct.
- Able to effectively communicate with diverse customers and create meaningful connections.
- Strong organizational and time management abilities.
- Able to strike up a conversation with anyone and be a brand ambassador.
- Provide feedback & advice to others while maintaining a collaborative attitude.

Education, Training and Experience
- CannSell Provincial Cannabis Certification
- Drivers Abstract
- Clear Criminal Record Check
- 1-year minimum delivery or logistics experience

Fire & Flower values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.