Csr - Customer Service Representative

6 days ago

Ajax, Canada JLN HVAC SOLUTIONS Full time

Job Category: Customer Service

Work Location: Remote

Job Duration: Part-Time

**Salary**: $17-$20 Hourly

Work Days: 9am-5pm Monday - Sunday (Rotation)

Number of Positions: 1

**Motto: Excellent Service every time**

**Key Responsibilities**:

- Uphold a high standard of professionalism in all interactions.
- Manage and direct incoming phone calls efficiently.
- Accurately identify and assess customer needs to ensure satisfaction.
- Respond promptly and effectively to customer inquiries.
- Schedule and confirm appointments using the CRM system.
- Collaborate effectively with team members to achieve shared goals.
- Prioritize tasks and manage multiple responsibilities simultaneously.
- Build and maintain strong, trust-based relationships with customers through clear and open communication.
- Provide precise, accurate, and comprehensive information using appropriate tools and methods.
- Address customer complaints by offering suitable solutions and alternatives within set timeframes; ensure follow-up for resolution.
- Maintain detailed records of customer interactions, process customer accounts, and manage documentation.
- Adhere to established communication procedures, guidelines, and company policies.
- Additional Ad Hoc tasks as required

**Qualifications**:

- Strong phone communication skills coupled with active listening abilities.
- Demonstrated experience in customer support or as a Client Service Representative.
- Proficiency in using Office programs is preferred.
- Familiarity with CRM systems and best practices.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multi-task, prioritize, and manage time efficiently.
- Customer Service certification considered an asset
- High School Diploma

**Equity and Diversity**: JLN Hvac Solutions fosters diversity, inclusion and belonging within our organization.

How to apply:
Join us in delivering outstanding service and making a difference for our customers

**Job Type**: Part-time

Pay: $16.55-$20.00 per hour

Expected hours: 10 - 20 per week

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Ajax, ON L1S 5X9

  • Automotive Csr

    2 weeks ago

    Ajax, Canada Boyer Chevrolet Buick GMC Full time

    Boyer Ajax is actively looking to hire a CSR (Customer Service Representative) to join our busy service department. This is an excellent opportunity to join a dynamic team with great earning potential. **We are looking for a qualified individual who can do the following**: - Have knowledge of automotive processes. - Greet customers with a friendly and...

  • Bilingual Customer Service Representative

    4 weeks ago

    Ajax, Canada IDEAL INDUSTRIES, INC Full time

    Bilingual Customer Service Representative IDEAL INDUSTRIES, INC is seeking a bilingual Customer Service Representative to serve as the primary contact between IDEAL, its distributors, end‑users, and sales staff. This role reports directly to the Customer Success Manager and supports the company’s business objectives and revenue targets by delivering a...

  • Customer Service Representative

    4 days ago

    Ajax, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    6 days ago

    Ajax, Canada Service Ontario (private office) Full time

    The ServiceOntario Office in Ajax is hiring one student position. This is a private office and therefore is not a government position. No benefits or pension are available at this time. Please indicate in your resume or cover letter if you have prior experience at ServiceOntario, working for a car dealership, fleet experience or experience working with...

  • Sales Representative/customer Service

    4 days ago

    Ajax, Canada Spiros inc Full time

    **Spiros Inc.** **Join Spiros Inc. - Where Sales Meets Service!** At Spiros Inc., we’re passionate about creating positive customer experiences while driving our business forward. We’re expanding our team and seeking a skilled Sales Representative & Customer Service Specialist who excels at connecting with people, building relationships, and achieving...

  • Bilingual Customer Service Representative

    4 days ago

    Ajax, Ontario, Canada IDEAL INDUSTRIES, INC Full time

    IDEAL Industries, Inc. has built a reputation for over a century by crafting iconic tools and practical technology required in aerospace, data communications, electrical, wire processing and construction. The global family of IDEAL brands includes IDEAL Electrical, Anderson Power, and Enatel.A vibrant and dynamic company, IDEAL is best known for our wire...

  • Customer Service Representative/cashier

    4 days ago

    Ajax, Canada Crafty Ass Markets Full time

    Crafty Ass Markets is a new handmade market concept opening soon in Ajax, ON. We are seeking a Customer Service Representative/Cashier to help us start and grow this exciting new venture. In this role you will also be responsible for maintaining stock levels in the market, adding new stock as needed, and providing a clean and safe working and shopping...

  • Customer Service Representative

    6 days ago

    Ajax, Canada UniFirst Full time

    Where will a UniFirst Career take you? As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry. UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team...

  • Representative, Healthcare Sales

    2 weeks ago

    Ajax, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... - Position Summary:_ - Provides business-consulting services to strengthen customer...

  • Service Representative

    3 days ago

    Ajax, Canada National Service Solutions Full time

    Looking for a full-time position with **no weekends?** Look no further we have it for you! We supply a big box home improvement store with over 600 different products. Each week you would be responsible for visiting the scheduled store to merchandise the weekly delivery, write off any damaged or cut product, clean and tidy our bays throughout the...