Retail Sales Associate

Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by 2050 - the world’s largest unaddressed disability. Clearly serves this mission and the community every day by providing the most accessible, affordable, and stylish optical products on the market. Vancouver born and bred, Clearly was the first Canadian retailer to offer eyewear online and has now grown to be a recognized global leader in the design, manufacturing, and distribution of glasses, sunglasses, and contact lenses. We are proud of our dynamic team members who work every day to fulfill our mission, and we celebrate their diverse backgrounds, skills, and perspectives that allow Clearly to be a Great Place to Work._
- We are very excited to announce that we are further expanding our retail operations across Canada With our innovative, fun and technologically forward designs for each new location, we’re able to create more meaningful interactions with customers while continuing to provide in-store excellence with our vibrant team members. Opening more store locations across Canada allows us to continue offering our products and philanthropic initiatives, including Reincarnate, BOGO, Free Glasses for Kids, and many more._

We are now seeking a motivated **Eyewear Consultant (Retail Sales Associate)** to join our retail team at our retail store in Vancouver on West 4th Ave. in **Kitsilano**

**What does a (perfect) workday look like?**

As an Eyewear Consultant, you proactively assist our customers in finding their perfect pair of frames, including taking measurements and reviewing prescriptions as needed. You provide a personalized shopping experience while working hard to exceed your allocated daily targets. As a member of the retail team, you work alongside one another to display products and uplift the store’s visual aesthetic. You also review daily promotions, performance goals and trending campaigns to fulfill Clearly’s goals and mission.

You work directly with our doctors and clinic staff to ensure a positive and seamless patient experience across the retail floor and clinic, including working with doctors and opticians to troubleshoot and adjust frames as needed. You follow up with customers directly regarding their orders to keep them up to date and assist with other tasks as needed.

**Your main KPIs?**
- Traffic
- Sales Targets
- Clinic Capacity
- Clinic Conversion
- Average Order Value
- Customer Satisfaction

**Why we want you?**
- Because our mission to eradicate poor vision is now your mission too
- Because you know what you are talking about: you have previous retail sales or customer service experience
- Because you are committed to driving sales and working as a team to achieve overall store sales targets
- Because you have a genuine commitment to creating a memorable customer experience and making a difference in people’s lives
- Because you act as an ambassador by professionally representing Clearly
- Because you have excellent communication and interpersonal skills
- Because you have a great sense of humor and a positive attitude
- Because you're eager to learn; previous optical sales experience preferred but not required
- Because you are flexible with your schedule and are available to work evenings, weekends and some holidays

**What's in it for you?**
- You will be part of a purpose driven team that is making a difference - improving lives by improving sight
- Clearly will help you save for your future with 100% matching through our Employee Shareholding and Retirement Savings plans
- Opportunities to volunteer and support Clearly’s philanthropic initiatives
- A total rewards package that includes extended medical benefits, dental benefits, vision care, and an annual flex spending account
- Opportunities for personal and career development, and an annual education allowance
- 50% employee discounts on clearly.ca for you, your friends, and your family
- A company that celebrates its wins and recognizes its highly valued team members
- Clearly is an equal opportunity employer and we welcome all applicants regardless of race, gender, sexual orientation, gender identity, political beliefs, family or marital status, religion, physical disability, mental disability, or age. We are committed to creating a diverse and inclusive workplace and we value the different perspectives, opinions, and backgrounds you can bring._

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