Manager I, Sales Development

**Ready to be a Titan?**

**What You'll Do**:

- Manage and Lead a team of 8-12 SDRs on objectives, sales development, and performance achievement.
- Monitor lead processes, metrics, and catalyze pipeline creation
- Teach, share, and implement SDR strategy and processes
- Coach and develop future sales professionals through call coaching, skill development, and shadowing
- Stay abreast of and coach SDRs on best practices
- Serve as a mentor for your team and be a steward of the ServiceTitan organization
- Report to Sr. Management on operational and financial KPIs
- Motivate, incentivize, and recognize team members to encourage top performance
- Recruit, interview, and onboard new Team Members
- Operating rhythm of weekly 1-1s, team meetings, forecasting calls, and business partner collaboration
- Help evaluate new technologies and programs to drive superior performance
- Responsible for the collaboration, regular meetings/communication, and value added to our internal “customers” which are our sales stakeholders that we support.- This role may require travel for essential meetings approx. 3-4 times per year

**What You'll Bring**:

- Direct experience as SDR/BDR and applicable team lead or team management experience
- Direct experience in a closing AE role for 12+ months
- Strong preference for 1+ years of sales management experience
- Outbound-specific cold-calling experience, not just handling inbound leads
- Track record of success in both an AE and leadership role; history of managing, or being a part of, a high-performing sales team
- Strong passion for and understanding of outbound pipeline generation processes
- Enthusiastic, inspirational, and vibrant attitude
- Expert communication and presentation skills
- Strong interpersonal skills and high emotional intelligence
- Excellent business partner and cross-functional relationship-building skills
- Analytical mindset comfortable generating reports and identifying trends in data
- Experience with Salesloft, Gong, and associated tech stack solutions is strongly preferred

**Be Human With Us**:
**What We Offer**:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

- ** Flextime, recognition, and support for autonomous work**:Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
- ** Holistic health and wellness benefits**:**Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
- ** Support for Titans at all stages of life**:Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.