Current jobs related to Customer Relations Manager - Amherstburg - The Point Wellness Spa

  • Customer Experience Associate

    3 weeks ago

    Amherstburg, Canada Scotiabank Full time

    Title: Customer Experience Associate (Canada) Requisition ID: 246537 Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to...

  • Customer Experience Associate

    3 weeks ago

    Amherstburg, Canada Accelerate Her Future® Full time

    Join to apply for the Customer Experience Associate (Canada) role at Accelerate Her Future® Requisition ID: 246537 Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. About The Role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we...

  • Leasing Manager

    2 weeks ago

    Amherstburg, Canada Seasons Retirement Communities Full time

    OurMission to You:As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors...

  • Leasing Manager

    4 hours ago

    Amherstburg, Canada Seasons Retirement Communities Full time

    Full-time, Salaried,Seasons Amherstburg, 681 Front Rd. South Amherstburg, ON N9V0B4 OurMission to You:As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for...

  • Human Resources Manager

    7 days ago

    Amherstburg, Canada Belwood Poultry Limited Full time

    Responsibilities including but not limited to: - Maintain policies and procedures. Develop, modify and implement (if required). - Conduct bi-weekly payroll for Belwood Poultry, Issue ROE’s. - Answer inquiries about payroll, benefits, ESA, policies and procedures for all three locations. - Weekly/Bi-weekly/Monthly invoice review and cheque requisitions for...

  • Supervisor, Shipping

    2 weeks ago

    Amherstburg, Canada ABC Technologies Full time

    **Job Summary**: The Shipping Supervisor will be responsible for receiving and shipping goods, ensuring our customers receive timely and high-level service, within a fast-paced manufacturing environment. The Shipping Supervisor will also oversee the submission of required customer, supplier, and plant reports. **Responsibilities**: Your supervisor may from...

  • Resident Health

    4 hours ago

    Amherstburg, Canada Seasons Retirement Communities Full time

    Full-time, Salaried,681 Front Rd S, Amherstburg, ON N9V 0B4OurMission to You:As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional...

  • Financial Advisor

    4 hours ago

    Amherstburg, Canada Scotiabank Full time

       Requisition ID: 247359Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleWhat your role will be…Financial AdvisorAt Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Technician, Maintenance

    3 hours ago

    Amherstburg, Canada ABC Technologies Full time

    Join to apply for the Technician, Maintenance - Millwright role at ABC Technologies1 week ago Be among the first 25 applicantsJoin to apply for the Technician, Maintenance - Millwright role at ABC TechnologiesABC Technologies is a leading global manufacturer and supplier of custom, highly engineered, technical plastics, and light-weight innovations to the...

  • shift supervisor

    3 weeks ago

    Amherstburg, Canada Starbucks Full time

    Shift Supervisor – Store# 65628, 527 Sandwich St Join to apply for the Shift Supervisor role at Starbucks. As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing...

Customer Relations Manager

2 weeks ago

Amherstburg, Canada The Point Wellness Spa Full time

**Job Summary**

**Responsibilities**
- Lead and supervise the customer service team, ensuring high performance and adherence to company standards.
- Take phone calls, schedule appointments online and in person
- Develop and implement customer service policies and procedures to enhance operational efficiency.
- Analyze customer feedback and data to identify trends, areas for improvement, and opportunities for growth.
- Communicate effectively with customers to address inquiries, resolve issues, and provide information about products and services.
- Negotiate solutions with customers to ensure their needs are met while aligning with company objectives.
- Collaborate with other departments to ensure a seamless customer experience across all touchpoints.
- Train and mentor team members in best practices for customer service excellence.
- Monitor key performance indicators (KPIs) related to customer satisfaction and team performance.

**Qualifications**
- Proven experience in a customer service management role or similar position.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication skills in English
- Ability to analyze data effectively to drive decision-making processes.
- Experience in project management is preferred, demonstrating the ability to manage multiple initiatives simultaneously.
- Strong negotiation skills with a focus on achieving win-win outcomes for both customers and the company.
- A commitment to providing exceptional customer service with a proactive approach to problem-solving.

Join our team at The Point Wellness Spa

**Job Types**: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40.00 per week

**Benefits**:

- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2025-06-20
Expected start date: 2025-07-07