Client Enolement Representative
2 days ago
Exceler8 Marketing, a strategic sales and business consulting firm, is seeking a Client Enrolment Representative to represent our telecom partner Rogers and drive Rogers’ home‑service sales. The Client Enrolment Representative maintains strong sales momentum, confirms service readiness, and supports a career path built on proven sales excellence and operational precision.
As a Client Enrolment Representative, your proficiency ensures that the sales team's efforts are fully realized in successful deployments, making you an indispensable part of the sales and service chain that drives our market success. The Client Enrolment Representative learns the specifics of our service technology and customer management platforms.
**Role Requirements for a Client Enrolment Representative**
- Ensure accurate enrolment of Rogers Ignite Internet, TV, and Voice services, confirming every detail directly with customers to build confidence in their investment.
- Help households choose the right Wi‑Fi Internet tier and dependable Home Phone configuration, positioning Rogers as the best fit for their needs.
- Provide input during team briefings, relaying customer feedback and enrolment insights to optimize sales campaigns and customer outreach.
- Guide residents through MyRogers registration, showing how the app supports easy management of Internet and TV, reinforcing product loyalty.
- Clarify installation options, contrasting self‑install kits with technician support, ensuring customers feel empowered in their choice.
- Record agreements and customer conversations in data systems, ensuring compliance while supporting future sales growth.
**What You’ll Gain as a Client Enrolment Representative**
- Build confidence leading sales discussions from first contact through activation.
- Understand how product positioning influences buying decisions and close rates.
- Develop sales discipline that balances speed, accuracy, and revenue protection.
- Learn to identify upsell opportunities during enrolment without disrupting trust.
**Qualities That Set You Apart as a Client Enrolment Representative**
- Technical proficiency in explaining Wi‑Fi Internet speeds, streaming reliability, and Home Phone features to customers.
- Trustworthy and attentive, ensuring every customer feels confident in their Rogers enrolment journey.
- Eager to grow in a career in the telecom industry.
Pay: $50,000.00-$60,000.00 per year
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
Work Location: In person
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