Telephone Network Administrator

1 week ago


Montréal, Canada CTConsultants Full time

**CTC007349 - Telephone Network Administrator**:
**Secteur industriel: Bancaire/Banking**:
**Type d'emploi: Contract**:
**Durée: Two months**:
**Mode de travail: Remote**:
**Description**:

- Duration: 3 months
- Open hourly rate
- Bilingualism: Preferred. French mandatory. English an asset.
- Remote work: Hybrid. 40% face-to-face at client's offices.

Job description:

- Carry out MACDs on the Telecommunications infrastructure (Telephony, Fax) and implement customer requests.
- Monitor the availability and capacity of Voice services, tracking incidents/problems, resolving them, providing root cause analyses to define corrective measures to be applied, and implementing them in operation mode.
- Interact with suppliers to resolve incident causes and manage activities according to internal service level agreements (SLAs).
- Produce operational reports and improve monitoring and management tools.
- Provide level 3 support on VoIP infrastructure, interfacing with various vendors to resolve complex issues as required.
- Provide on-call operational level support for all aspects of the VoIP infrastructure.
- Work in collaboration with Architect who monitors all projects and provides recommendations.

Skills Required:

- Bachelor's degree related to industry and/or a minimum of five years' relevant experience
- Good VOIP experience (Cisco Suite: Call Manager, Unity/CUC/UCCX, Expressway, Cube, Webex, Microsoft Teams, Audiocode, SIP, H323, MGCP, RTP, QoS etc.)
- Experience in network routing/switching and firewalling is required. In-depth knowledge of IP networks is essential.
- Solid experience of SIP protocol
- Knowledge of collaboration tools (chat, video, fax, peripherals such as headsets, etc.)
- Knowledge of contact centers (Genesys, NTR, etc.)

**Etes-vous sûr?**:



  • Montréal, Canada Sai Infotech Full time

    **Role - **Network L3 Administrator **Required Technical Skill Set -** Strong Knowledge on Network, Routing, Switching & Security **Desired Experience - **5+ years **Location of Requirement -** Montreal, Canada **Must Have : -** 1) Excellent network administration and troubleshooting skills. 2) Good Understanding and troubleshooting skills of TCP/IP,...

  • Network Administrator

    2 weeks ago


    Montréal, Canada Leaseweb Full time

    **Êtes-vous un Administrateur Réseau dynamique et orienté vers les solutions? Souhaitez-vous rejoindre une organisation en pleine croissance avec un réseau impressionnant et les collègues les plus inspirants du secteur? Parlons-en!** **Le département**: Dans l'équipe de Network, nous nous occupons de l'acquisition, de la gestion et du support des...


  • Montréal, Canada American Iron and Metal Full time

    Company Description **Become a part of AIM’s growing success.** American Iron & Metal (AIM) is a recognized global leader in the metal recycling industry, with more than 125 site locations and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees...


  • Montréal, QC, Canada Atlantis IT Consulting Full time

    **Role: Network Administrator** **Location: MONTREAL, QUEBEC** **Description**: Cloud Network and Security infrastructure architecture, design and implementation At least 10 years of experience in enterprise networking, VMware Cloud Networking, NSX-T, Azure networking Understanding including Firewall, VNet, Express route 5+ years of professional...

  • Network Administrator

    2 weeks ago


    Montréal, Canada The Agency by Workland Full time

    **LOOKING FOR A NETWORK ADMINISTRATOR** **COME JOIN AN AMAZING, CENTURY-OLD FAMILY BUSINESS, WHERE YOU **WILL ENJOY WORKING DAILY IN AN ENVIRONMENT WHERE EVERY EMPLOYEE COUNTS!** **-Personalized employee journey and integration plan-** Come join the ranks of a **hidden treasure** in Quebec! With nearly **100 years** of experience, our client located in...


  • Montréal, Canada Ville de Côte Saint-Luc Full time

    **Administrative Unit** The Information Technology (IT) Service is responsible for providing, maintaining, and supporting the City's software, computers, network, telecommunications and various technology services for staff, volunteers and partners. The various technology services include, but are not limited to, security cameras, electronic access...


  • Montréal, Canada Ville de Côte Saint-Luc Full time

    **Administrative Unit** The Information Technology (IT) Service is responsible for providing, maintaining, and supporting the City's software, computers, network, telecommunications and various technology services for staff, volunteers and partners. The various technology services include, but are not limited to, security cameras, electronic access...


  • Montréal, Canada NOVIPRO Full time

    Novipro is looking for a **Network Operations Administrator**. This is a **12 month renewable mandate** for one of our well-known clients in the** banking** industry. This mandate is in **hybrid mode**, a minimum of 2 days in the office in downtown Montreal. Are you interested? As our department is growing, we are looking for team players, invested people...


  • Montréal, Canada Atlantis IT group Full time

    **Role**:Network L3 Administrator** **Location**:Montreal**, QC** **Duration - Long Term** Excellent network administration and troubleshooting skills. Good Understanding and troubleshooting skills of TCP/IP, Switching &Routing protocols, MPLS, Load balancing Knowledge and experience in STP, VTP, HSRP, VLAN, QoS and other switching technologies Good...


  • Montréal, Canada Solutions Techso Full time

    Founded in 2014, Techso has built a reputation for delivering high-quality projects to prestigious clients across diverse industries such as automotive, aerospace, events, watchmaking, finance, and many others. **Our values**: fun, trust, efficiency, and quality. We prioritize quality over volume, and enjoyment over growth. At Techso, our mission is to guide...