Outside Safety Team

Job Posting

URGENTLY HIRING

POSITION TITLE: Outside Safety Team

DEPARTMENT/PROGRAM: Emergency Shelter & Social Service HUB

REPORTS TO: Leadership Team

SUBMIT APPLICATION BY: Internal/External - Application Deadline: August 31, 2025

PURPOSE: Busby Centre provides safe, respectful, and welcoming overnight accommodation and daytime drop-in services, meals and access to housing focused supports to those experiencing or at-risk of experiencing homelessness and/or food insecurity in the communities of Barrie, Springwater, Midland and South Georgian Bay.

The Busby Centre is a community-based agency that believes in the Housing First philosophies and practices. We strive to improve the quality of life for people who are struggling with chronic homelessness, significant mental health issues and substance misuse.  Our program provides individuals a place to stay, and staff support 24/7, along with a variety of on-site services to help people experiencing homelessness transition to housing and successfully stay housed.

We are currently seeking individuals to assist in the seamless functioning of our housing-focused programming throughout the duration of the operating day. We are hiring an Outdoor Safety Team member for shifts including evenings and overnight, working a minimum of every other weekend. The position would work in our Emergency Shelter program and our Social Service HUB, in a supportive role to assist participants in feeling that they belong to and are engaged in the community.

LOCATION: 88 Mulcaster Street, Barrie

RESPONSIBILITIES:

- Monitor access points and verify the identity of individuals entering the property. 
- Supporting at access points at the main entrances by screening visitors and adhering to admission policies. 
- Establish and maintain positive relationships with program participants, offering exceptional customer service and promoting adherence to facility procedures. 
- Assist in crisis intervention situations, de-escalating conflicts, and documenting incidents and interventions. 
- Conduct regular patrols of the building perimeter, identifying security or safety risks and reporting them promptly. 
- Complete accurate logs, incident reports, and other required documentation. 
- Monitor video surveillance systems and fire prevention/detection alarms. 
- Execute fire evacuation procedures when required, ensuring the safety of all occupants. 
- Safeguard assigned equipment and maintain its security. 
- Perform additional tasks as assigned by management. 

OCCUPATIONAL HEALTH & SAFETY:
All employees are responsible for carrying out work in a way that does not adversely affect their own health and safety and that of others. All employees are expected to learn, understand, and adhere to the Busby Centre’s health and safety policies and procedures and keep up to date on any changes, particularly as it relates to new/emerging information related to infection prevention and control.

QUALIFICATIONS:

- High school diploma or GED preferred. 
- Previous security experience preferred. 
- Knowledge of current social issues related to homelessness, mental illness and substance use preferred.
- Lived experience of homelessness and/or experience working with homeless and/or marginalized individuals is an asset.
- Demonstrated competence to work with challenging behaviour and stressful situations and possess effective conflict and crisis management skills.
- Certification or ability to become certified as soon as possible in NVCI (Non-Violent Crisis Intervention) and Level C First Aid and CPR, including working knowledge of AED is required.
- Excellent interpersonal, verbal, and written communication skills and ability to set effective personal boundaries with both clients and co-workers.
- Proven ability to problem-solve, multi-task and work both independently and as an effective team member.
- Vulnerable Sector Screening (Police Check) required.

SCHEDULE/WORKING CONDITIONS:
Contract, starting as soon as possible. The available positions may entail a flexible schedule, encompassing day, evening and night shifts or a combination of all, as well as weekday and weekend shifts. This position works in a direct capacity with vulnerable individuals experiencing a myriad of challenges.

WAGE: Starting at $22.75

COMPENSATION PACKAGE (AFTER 3 MONTHS):

- Confidential Employee Assistance program (EAP) for you and for your immediate family
- Life insurance, long term disability, extended health and dental benefits;
- Employer paid vacation and sick time

HOW TO APPLY:
DIVERSITY & INCULSION: The Busby Centre is a progressive work environment committed to the principle of employment equity, to respecting diversity and to providing employees with a work environment free of discrimination and harassment. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and organizational needs. The Busby Centre is committed to prov