Assistant General Manager

2 weeks ago

London, Canada Denny’s Full time

Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people With over 50 restaurants across Canada, you need not look any further than your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.

**Benefits**:

- Medical Insurance
- Dental Insurance
- Life Insurance
- RRSP Employer Contribution
- Gain Sharing Incentive Program
- Management Bonus Program
- Employee discounts with Revelstoke Resort, YYOGA, TELUS, Rogers Mobile, Dell, Kal Tire, Soft Moc, Frazer Way RV, Park n Fly, Serta Mattresses, and more

***Primary Focus**:
The Assistant General Manager is responsible for supporting/assisting the General Manager in overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality and guest satisfaction.

**Scope**:
The Assistant General Manager reports to the General Manager, assists with the supervision of approximately 15 20 crew members, and has a strong commitment to guest satisfaction and Denny's Core Values when interacting with others.

**Duties and Accountabilities**:

- Assists the General Manager by overseeing assigned shifts; monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment
- Develops and coaches hourly employees on brand standards, internal policies and procedures, and other guest focused programs/activities to meet or exceed guest service standards
- Works with the General Manager to attract, hire, onboard and retain the best hourly talent to meet staffing requirements and guest service standards
- Works with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments
- Maintains compliance with all Denny's Brand Standards, to include all provincial, local and federal regulations
- All other tasks and duties as assigned

**Qualifications**:

- Must have 2 years' experience in restaurant or hospitality industry; additional operations and/or leadership experience strongly preferred
- Must have excellent oral and written communication skills and the ability to communicate with all levels of the organization
- Must be able to interpret financial statements and understand contributing factors
- Must be licensed to operate an automobile without restrictions
- Must have reliable transportation in order to meet banking obligations
- SUMMATION:_
- **ABSOLUTELY NO PHONE CALLS PLEASE**_
- Dencan Restaurants Inc_ is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Dencan Restaurants Inc. does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Dencan Restaurants Inc. _takes seriously its obligations under the Human Rights Code._

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