Animal Control Officer

**Job Description**:
**JOB TITLE**: Animal Control Officer (Seasonal/Temporary)

**DEPARTMENT**: Legislative Services

**NUMBER OF POSITIONS**: 4

**JOB STATUS & DURATION**: Temporary 6-months

**HOURS OF WORK**: 40 hour workweek / shift work / variable hours

**LOCATION**: Animal Enforcement and Bylaw Services Building

**HOURLY RATE**: $34.31

**JOB TYPE**: Management and Administration

**POSTING DATE**: February 28, 2025

**CLOSING DATE**: March 06, 2025

**AREA OF RESPONSIBILITY**:
Share our passion for animal care and helping our community? Rewarding opportunities, within fast paced environment and plenty of variety, become available based on operational needs.

Reporting to the Supervisor, Animal Services, through the provision of exemplary customer service, ensure the safety of the public and animals by educating and enforcing City by-laws and Provincial legislation regarding the control of domestic and wild animals (e.g., dogs, cats, horses, deer, raccoons, skunks, birds, rodents, snakes, etc.); educate and collaborate with the public regarding compliance with animal related legislation and responsible pet ownership.

Job responsibilities are broken down as follows; 55% working with citizens, 20% dealing with the animals, 20% computer related tasks and 5% cleaning and sanitizing issued equipment, vehicle and office space. This position is focused as public relations-oriented work requiring the ability to communicate tactfully and courteously with the public.
- Provide excellent customer service.
- Respond to complaints of animals in distress, sick or injured. Required to provide expert handling to rescue, transport and release animals safely.
- Assess the health status of animals for injury or illness in order to determine the correct course of action to take such as impound, isolate, transport to veterinarian or euthanize.
- Educate and work with the residence to attempt compliance with regards to animal related legislations. If education and collaboration is not successful, enforce municipal by-laws and other legislation pertaining to animals.
- Issue Provincial Offence Notices, licenses and orders as required.
- Required to take witness statements, gather evidence and prepare court documents. Ensure all evidence and information is kept in a manner that follows best practices and Continuity.
- Required to appear and testify in court proceedings and appeal tribunals.
- Attend and investigate all dog bites while liaising with the supervisor.
- Patrol the City while operating a City vehicle or on foot.
- Pick-up deceased animals from public or private property. Arrange for the removal of large animals.
- Required to euthanize wildlife following best practices. Must assess and determine when the euthanasia of wildlife is necessary. Occasionally required to assist in the tranquilization and euthanasia of shelter animals.
- Apprehend stray domestic animals and injured/ill wildlife and transport to shelter.
- Complete detailed reports (i.e. animals picked-up, violations issued, suspected rabid animals) on all incidents in computer system and black books.
- Complete daily vehicle circle checks and Driver Vehicle Inspection Reports.
- Provide assistance and information to public or refer to appropriate agencies; participate in special events and community projects i.e. shelter tours, school talks, etc. to present information and help our community.
- Collect and record fees and fine payments for tags, veterinarian charges, impound, etc. Issue receipts.
- Maintain Animal Control equipment and vehicle by regular maintenance, cleaning and disinfection.
- Pick up and deliver mail, licenses and supplies as required.
- Routinely prepare for and/or transport animals to and from spay/neuter appointments. Transport shelter animals to and from veterinary clinics or groomers for miscellaneous appointments, surgeries and emergency health care.
- Assist with shelter programming such as but not limited to; Adoptions and fostering programs by providing transport of animals, equipment, food, medication and pertinent records to and from various locations.
- Recommend new or changes to Animal Control policies and procedures for review and approval by senior staff.
- Liaise with Public Health, Peel Regional Police or other outside agencies as required.
- Performs after-hours emergency services for high priority activities as defined by the department.
- Actively engages the public, volunteers and other agencies to support lifesaving, successful compliance and community programs.
- Performs additional similar and related duties as assigned.

**SELECTION CRITERIA**:

- High School (Grade 12) graduation plus an additional program of over one and up to two years in Veterinary Technology, Animal Health Technology, Police Foundations, Law & Security or equivalent.
- Over one (1) year experience in animal control or handling and/or caring for animals in an animal care facility.
- Valid non-probationary Ontario Class G driver’s lic