Manager, Events

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to **WIN. ON and OFF the ICE.**

**About the Role**:
Reporting to the Director, Event Operations, the Manager, Events - Sports is a key leader within the Event Operations team, responsible for the planning and execution of all sporting events hosted at Rogers Place.

**Your Focus in this Role**:
**Leadership & Team Development**

- Provide leadership, mentorship, and day-to-day direction to two full-time Event Coordinators and the part-time Events Team and Event Supervisors.
- Foster a collaborative and high-performing culture focused on safety, service excellence, and continuous improvement.
- Lead pre-event briefings, production meetings, and post-event debriefs with internal and external stakeholders.

**Event Planning & Execution**

- Oversee full-cycle planning, scheduling, budgeting, and execution of all assigned sporting events.
- Oversee the Event Coordinators responsible for Oilers and Oil Kings home games, ensuring operational excellence, brand alignment, and an exceptional fan experience.
- Lead execution of large-scale and international sporting events, collaborating closely with league representatives, promoters, and governing bodies.
- Coordinate logistics related to Hockey Operations, conversions, and building readiness between hockey and concert configurations.
- Develop and maintain event documentation, including manifests, detail sheets, and operational checklists.

**Client & Stakeholder Relations**

- Act as the primary contact for clients, leagues, and event partners from concept through completion.
- Build and maintain strong relationships with promoters, rights holders, and venue stakeholders.
- Collaborate with internal departments (Security, Guest Experience, Conversions, F&B, etc.) to ensure flawless event delivery.
- Prepare event budgets, cost estimates, and reconciliations in coordination with the Finance department.

**Operational Excellence**

- Develop and refine departmental SOPs and training materials to enhance efficiency and consistency in event execution.
- Evaluate event outcomes and implement lessons learned to optimize future performance.
- Manage vendor relationships and outside service contracts including labor, security, first aid, and parking.
- Contribute to long-term event strategy and operational planning for future major sports programming.
- Other projects as assigned

**Who You Are**:

- You are a customer service extraordinaire, with experience in a related field (sports industry, hospitality, etc.)
- You excel at and enjoy providing service and conflict resolution with ease and patience
- You're a dynamic, outgoing, self-motivated individual with outstanding communication
- You have a team-centric attitude and a professional demeanor
- You are a collaborative culture builder that works well with a diverse team
- You're comfortable handling sensitive and confidential situations and information
- You are passionate about the Sports and Entertainment atmosphere, and are excited and flexible to work event hours as needed: including evenings, weekends and holidays

**Education, Experience and Skills**:

- Bachelor’s degree in Event Management, Sports Management, Business, or related field (or equivalent combination of education and experience).
- Minimum 5-7 years of progressive experience in large-scale sports and entertainment event management within a major venue or professional sports environment.
- Proven track record of success managing complex, multi-stakeholder sporting events.
- Strong leadership skills with the ability to motivate and develop a team in a fast-paced, high-pressure environment.
- Exceptional organizational, problem-solving, and communication skills.
- Demonstrated ability to build and maintain positive relationships across all levels of an organization.
- Proficiency in Microsoft Office Suite and event management software.
- Willingness to