Coordinator Municipal Tax Appeals

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 20992

Coordinator Municipal Tax Appeals
Corporate Services
Financial Services, Taxtation & Corporate Controller
Hamilton City Hall

NUMBER OF VACANCIES: 1

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 4
- SALARY/HOUR: $40.151 - $50.189 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Full-Time Regular

Job Description ID #: 7546

SUMMARY OF DUTIES

GENERAL DUTIES

Assist in evaluation of the Municipal tax appeals process. Provide recommendations for improvements and in streamlining processes. Assist in the implementation of necessary changes and/or improvements where necessary.

Monitor and track financial impacts of Municipal Act appeals in preparation for annual allowance. Prepare statistical analysis to facilitate reports to Council including annual appeal report.

Receive and answer inquiries from staff, the public, government agencies, tax consultants, lawyers and the Assessment Office.

Provide support, information and advice to customers and staff on complicated tax accounts, different tax programs and tax appeal procedures.

Analyze and resolve concerns and inquiries from property owners and/or applicants pertaining to property assessment and taxation matters. Co-ordinate discussions with the applicable parties in attempt to an appropriate resolution.

Attend ARB settlement meetings for Municipal Act appeals to negotiate a settlement in order to eliminate the need for a full hearing. Attend and participate in ARB full hearings if required.

Liaise with Appeals Officer to co-ordinate processing of separate appeals for same property to avoid duplication.

Liaise with Municipal Property Assessment Corporation (MPAC), property owners/applicants and ARB related to Municipal Act appeals.

Reconcile appeal and rebate summaries to ensure that BIA and School Board splits are accurately reflected in the General Ledger (Peoplesoft) to facilitate timely reporting and payment to each in adherence to legislated timelines.

Review and report on Legislative changes and the impact on the administration of appeals.

Complete the necessary tasks and handling inquiries pertaining to invoicing of property taxes for tenants of City-owned properties.

Responsible for issuance of multi-residential rent reduction notifications and handle related inquiries.

Maintain current knowledge of relevant assessment and property tax legislation including the Municipal Act, the Assessment Act and Municipal by-laws affecting the tax appeal process.

Works in accordance with the provisions of applicable health and safety legislation and all City of Hamilton corporate and departmental policies and procedures related to occupational health and safety.

Perform other duties as assigned which are directly related to the responsibilities of the position.

QUALIFICATIONS

Demonstrated knowledge of tax appeal practices and procedures, business accounting normally acquired by attaining a diploma in a Business, Accounting, Business Administration program or an equivalent combination of education and work-related experience.

Experience and proficiency in a computerized environment with working knowledge of Word, Excel and database software. Ability to input data at an acceptable speed and to manipulate data within excel spreadsheets.

Demonstrated knowledge and experience working with a property tax billing system and an accounting software system within a computerized environment is preferred. A demonstrated ability to calculate property tax adjustments and working experience of with Municipal Connect would be an asset.

Municipal Tax Administration Program (MTAP) Certificate through Ontario Municipal Tax and Revenue Association (OMTRA) or willing to obtain within a specified timeframe.

Strong customer service, interpersonal, consultative, problem-solving and analytical skills.

Ability to deal courteously and effectively with the general public, staff, other levels of government and elected officials in potentially contentious situations.

Strong organizational skills. Ability to multi-task in order to meet legislative deadlines and work with mínimal supervision.

Excellent written and verbal communication skills.

Knowledge of and working experience with the three approaches to property val