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Seasonal Patio Supervisor

2 weeks ago

Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

**Job Summary**

**Responsibilities**
- Lead and manage a team of employees, providing guidance and support to ensure high performance.
- Oversee daily operations, ensuring adherence to company policies and procedures.
- Train new staff members on company standards, sales techniques, and customer service protocols.
- Handle customer inquiries and resolve issues promptly to maintain high satisfaction levels.
- Utilize phone etiquette to communicate effectively with clients and team members.
- Monitor sales performance and implement strategies to achieve targets.
- Manage administrative tasks including scheduling, reporting, and maintaining records.
- Utilize POS systems for transactions and inventory management.
- Collaborate with other departments to enhance operational efficiency.

**Qualifications**
- Proven experience in a supervisory or leadership role is preferred.
- Strong customer service skills with the ability to communicate effectively with diverse audiences.
- Bilingual abilities are a plus, enhancing communication with a broader range of customers.
- Proficiency in sales techniques and marketing strategies.
- Experience with administrative tasks such as scheduling, reporting, and record maintenance.
- Ability to negotiate effectively with clients and vendors.
- Familiarity with POS systems is advantageous.
- Excellent phone etiquette is essential for effective communication.

Join our dynamic team as a Supervisor where you can make an impact through your leadership skills while contributing to our success

**Job Type**: Fixed term contract
Contract length: 4 months

Pay: From $25.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Retention bonus

**Benefits**:

- Dental care
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Language**:

- French (preferred)

Work Location: In person

Expected start date: 2025-06-01