Dining Room Server

**Job Title: Dining Room Server**

**Job Purpose Summary**:
The Server will be responsible for providing high-levels of customer service to all dining residents and guests by providing prompt and courteous customer service and maintaining a strong working knowledge of all daily menu items and specials. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all dining and kitchen policies and procedures.

**Key Responsibilities and Accountabilities**:

- Responsible for the total meal service and the dining experience of residents.
- Greet residents with a smile and if possible, call them by name.
- Demonstrate respect to the residents and cater to their needs and requests in a timely manner.
- Maintain professional appearance and demeanor.
- Preparing the dining room and service kitchen area daily for opening service.
- Suggesting the correct daily menu items with a clear tone of voice.
- Serving food and beverages.
- Inquiring about resident and guest satisfaction with meals.
- Check tables, chairs and place settings for cleanliness.
- Check all tables are set properly.
- Clear all dirty dishes.
- Clean equipment, as assigned, thoroughly and in a timely fashion.
- Keep floor, in both the dining room and service area, clean and free of debris.
- Ensuring condiments, napkins, placemats are well stocked and replace supplies accordingly.
- Performing other duties, as assigned by your supervisor and senior staff.
- Follow OHS Regulations/ Report related concerns/ Assist with Hazard Assessments.
- Participating in active team work with the whole dining room/kitchen team and welcoming new team members.
- Provide residents with a comfortable, relaxed dining experience (ensuring they don’t feel rushed).
- Engage in friendly, polite conversation with residents.
- Remind residents that comment cards are available for feedback on the food or their experience.

**Required Knowledge/Skills**:

- Clear criminal record check completed a maximum of three (3) months prior to the ‘date of hire’ required.
- Proof of fully-immunized COVID19 Vaccination (as per AHS requirements) required.
- Strong written and verbal English skills to effectively communicate with all residents, visitors and at all levels within the organization required.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Able to work well under pressure.
- Strong attention to detail.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Ability to work in an infectious disease outbreak environment and wear required Personal Protective Equipment (PPE) required.
- Professional manners.
- Strong work ethic and positive team attitude.

**Work Conditions**:

- Busy dining room setting.
- Lifting or moving up to 30lbs regularly.
- Must be able to stand and walk continuously for long periods of time (for duration of shift).
- Pushes, pulls, lifts, dining equipment and supplies.
- Manual dexterity required.
- Overtime as required.
- Potential exposures to infectious diseases, including an outbreak environment.
- Must be physically present in the workplace for work (remote work unavailable).
- The above statements are intended to describe the general nature and level of work to be performed by the individual filling this position. They are not intended to be an exhaustive list of all responsibilities and activities required of the position_

**Job Type**: Casual

Schedule:

- Evening shift
- Weekend availability

Ability to commute/relocate:

- Edmonton, AB T6R 2V9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- ProServe (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person