Health Informatics Support Specialist

**Health Informatics Support Specialist - Clinical**:
Competition #

6219

Job Title

Health Informatics Support Specialist - Clinical

Department

Clinical Informatics & Applications

Status

Temporary (October 2024 to October 2025)

Work Type

Full-time

Affiliation

Non Union

Shift Assignment

Days

Bilingualism Required

No

Police Check Requirement

N/A

Site

Sudbury Outpatient Centre
- Non Union Non Management

Salary Information

$46.72 to $54.96/hour

Application Closing Date

November 6, 2024

**KEY FUNCTION**:
Act as a primary contact and work collaboratively with key stakeholders to plan, design, implement, and support clinical functionality within HSN’s Health Care Information System (HCIS). Review, create, and support functional process outcomes with the goal of achieving a regional Electronic Medical Record (EMR) and ensure information systems are consistent with professional standards of clinical practice.

**REPORTING**:
Under the general direction of the Manager, Clinical Informatics and Applications.

**DUTIES**:

- Participate in the selection, analysis, design, planning, risk assessment, implementation, training, maintenance, and evaluation of select enterprise health information systems, including those which contribute to the EMR by using “best practice” project initiatives.
- Work collaboratively with staff, management, Information Systems (IS) team members, and physicians to assist with process improvement opportunities related to the HCIS to incorporate the changes into their routines.
- Review clinical content for efficiency and clinical suitability and make recommendations as required.
- Develop internal cross-training documents related to clinical software functionality and provide user training.
- Identify and implement opportunities for increased efficiencies, which align with the North Eastern Ontario Network (NEON) partner hospitals.
- Ensure information systems are consistent with professional standards of clinical practice.
- Participate in process redesign as paper is eliminated.
- Implement and improve data collection processes performed by clinical staff to meet mandated and clinical program data requirements.
- Develop and implement quality improvements in collaboration with clinical managers.
- Respond to issues related to system build, configuration, deployment, and ongoing use; provide recommendations related to system build/usage to the manager.
- Act as a liaison to departments and various external contacts.
- Chair interdisciplinary team meetings.
- Define training requirements and facilitate training/change management.
- Manage, monitor, and report on quality assurance processes and metrics.
- Collaborate with internal and external stakeholders/organizations/community groups to achieve objectives, integrate and link services and foster partnerships across the continuum of service delivery.
- Develop strategies and follow government body and organizational policies to ensure data is private, confidential, and protected.
- Educate staff and clients on current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
- Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Educate and promote health, safety and wellness in the work place.
- Represent the department or program on various committees and in meetings as required.
- Perform other duties as required.

**QUALIFICATIONS**

**EDUCATION AND TRAINING**:

- Minimum of a four (4) year Bachelor’s Degree in a professional health care field (e.g. Health Informatics, Nursing), from an accredited university.
- Current Certificate of Registration in good standing with applicable regulatory college.
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

**EXPERIENCE**:

- Minimum of five (5) years' experience working with clinical systems within a health care environment.

**KNOWLEDGE/SKILLS/ABILITIES**:

- Demonstrated ability to lead, plan, and problem-solve multiple projects and initiatives.
- Demonstrated knowledge in areas of professional practice, theoretical frameworks of care delivery, privacy legislation, and documentation and trends in health care.
- Demonstrated knowledge of clinical/financial processes and workflow within a health care environment.
- Demonstrated ability to evaluate the severity of issues, recommend solutions, and escalate as required.
- Demonstrated planning, facilitation, and problem-solving skills.
- Demonstrated excellent presentation skills.
- Demonstrated excellent judgment and proven analytical skills.
- Demonstrated training, experience or utilization of lean methodology for process improvement.
- Demonstrated ability to independently identify issues, plan improvements, measure suc