Service Manager

1 week ago

Calgary, Canada The Banquet Bar Full time

The Banquet Bar is the place that provides guests with an experience like no other. From unique signature cocktails and a mouthwatering food menu, custom designed games, and the biggest Rubik’s Cube you’ve ever seen, The Banquet Bar promises to throw the best damn party in town - every single day
- Featuring a six-lane 10-pin bowling alley
- Full sized spin-to-win Price is Right wheel
- Shuffleboard
- Rooftop patio with turf grass for games
- Billiards area
- Arcade games all throughout
- Darts and foosball
- full service bar on all 3 floors and more

Let’s talk about the Service Manager role

**Responsibilities**:

- Handle difficult situations, and guiding the team when challenges arise.
- Table touching, ensuring all guests are receiving that ‘wow’ experience
- Lead, coach, and mentor your team to embrace the Brewhouse values and culture
- Monitor and troubleshoot building maintenance
- Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
- Support yourself and your team to grow to their full potential within our company

What do you need?
- A passion for people and love for the industry
- The willingness to learn and expand your knowledge
- Dedication to learning a large database of many Banquet procedures - including food, drinks, policies, training programs, values, processes, the list goes on
- Strong ability to communicate effectively
- Ambition and drive to create the best experience for your team and guests
- A drive to find solutions rather than point out problems

These are some of the great benefits of joining our team

Flexible Hours
Advancement Opportunities
Benefit packages
Performance based bonuses
Staff Discount
Lifelong Friendships

**Get Real. Play Hard.**

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