Patient Flow Navigator Ona

**HOURS: DAYS & WEEKENDS
The Patient Flow Navigator will support the philosophy that each patient receives the right level of care in the right place at the
right time by the right provider. Responsibilities of this position include but are not limited to:

Promoting optimal patient and clinical outcomes by assessing and facilitating the effective management of care,
utilization of resources and length of stay

Addressing identified processes and/or other issues impeding the patient’s flow from admission to discharge.

Coordinating the multidisciplinary team‘s plan of care to make sure needs are met in a timely manner and consistent
messaging to the patient and family regarding discharge plans is ensured

Building awareness of patient navigator role/services among the health care team is important to assist in coordinating
patient care and identifying “at-risk” patients that need navigation services.

Coaching patients to become advocates for their own care

Empowering patients to self-navigate the healthcare system internally and externally

**QUALIFICATIONS**:
Current Certificate of Registration ~ College of Nurses of Ontario required
Minimum of five (5) years of recent acute care experience required
Current Non-Violent Crisis Intervention (NVCI) Certificate required (training delivered by Health Centre upon hire)
Current Basic Life Support (BLS) for Health Care Providers (HCP) Certificate required (recent within the last twelve

months)

Extensive knowledge gained through in-depth involvement in a complex technical/professional field and/or broad
experience in several fields required

Demonstrated ability to work collaboratively in a multidisciplinary team environment including internal and external
partners required

Demonstrated strong leadership ability required
Demonstrated facilitation, critical thinking and problem solving skills required
Demonstrated exceptional organizational skills required
Data collection and analysis/accuracy experience required
Ability to rapidly shift workload priorities
Ability to provide leadership in emergency situations
Demonstrated ability to be self-directed and thrive in a dynamic environment
Ability to support continuous quality improvement initiatives
Demonstrated knowledge of various bed types within the NBRHC and ability to recommend bed allocation based on the

individual admission criteria unique to each unit (i.e. Acute Surgery/Medicine, Complex Continuing Care, Rehabilitation,
Assess-Restore Beds, Mental Health, etc.)

Good attendance and work record required
Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers and visitors
Must support and contribute to a culture of safety and prevention of adverse health events in this organization
Bilingualism (English/French) is an asset

Criminal Reference Check including the Vulnerable Sector Check recent within six (6) months is a requirement

**The posting will remain open until the positions are filled.
who will be interviewed.

**THE ORGANIZATION**

North Bay Regional Health Centre (NBRHC) is a unique health care organization with three primary roles: providing acute care

services to North Bay and its surrounding communities, functioning as the district referral centre providing specialist services for

smaller communities in the area, and it’s the specialized mental health service provider serving all of northeast Ontario. At more

than 400 beds, our state-of-the-art regional health centre has over 150 physicians, 2300 employees and 250 volunteers.

**THE COMMUNITY**

North Bay is located 3.5 hours north of Toronto, just north of the district of Muskoka, and 3.5 hours west of Ottawa. With a

population of 54,000 and a catchment area of 180,000, it is a safe and welcoming community that offers a healthy and balanced

environment for working, living and raising a family. North Bay is situated on the shores of two large lakes (Lake Nipissing and

Trout Lake) and boasts beautiful scenery and four distinct seasons. Whatever your interests are, you will have access to

numerous activities and amenities within minutes from your home-reclaim your work-life balance and join us

**_NBRHC is committed to achieving 100% compliance with its COVID-19 Vaccine Policy. As a result, please be advised that in order to be _**
**_eligible for employment at the Health Centre, all new hires must be compliant with our COVID-19 Vaccination Policy and must be fully _**
**_vaccinated prior to commencing employment. To be considered fully vaccinated, an individual must have received the full series of a _**
**_COVID-19 vaccine or a combination of COVID-19 vaccines approved by the World Health Organization (e.g. two doses of a two-dose _**
**_vaccine series or one dose of a single-dose vaccine series) and received the final dose of the COVID-19 vaccine at least 14 days ago.
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**_Ontario Human Rights Code.
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- North Bay Regional Health Centre is committed to providing accessible