Guest Transportation Attendant

**The Team**
Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.

**The Role**
As a key member of our team the Guest Transportation Attendant is responsible for providing safe, reliable, and courteous transportation services for guests and staff. This role involves transporting guests to and from various locations, delivering items as needed, and maintaining the company vehicle(s) in excellent condition.
**Your contributions to the team include**:

- Safely transport guests to and from the resort, nearby attractions, airports, and other designated locations.
- Provide assistance with luggage and ensure a comfortable and pleasant experience for guests.
- Act as an ambassador for the resort by offering local information and recommendations during transit.
- Offer appropriate beverages and snacks to passengers, predetermined by resort management
- Assist in the transportation of team members as required, ensuring adherence to schedules.
- Transport supplies, documents, or other items between resort properties or to external locations as directed.
- Perform daily vehicle inspections to ensure safety and cleanliness.
- Report any maintenance or repair needs promptly.
- Ensure compliance with all traffic laws and resort policies.
- Deliver exceptional customer service by being professional, friendly, and attentive to guest needs.
- Address guest inquiries or concerns during transport in a courteous manner.
- Maintain accurate records of trips, mileage, and fuel consumption.
- Assist with scheduling and route planning as needed.
- Additional tasks and duties as assigned.

**A few things we are looking for in a new team member**:

- Valid unrestricted driver’s class 4 license with a clean driving record.
- National Safety Code (NSC) Safety Certificate.
- Experience driving larger vehicles, such as vans or shuttles.
- Strong customer service and communication skills.
- Knowledge of local roads, attractions, and conditions.
- Physically capable of assisting with luggage or other items as needed.
- Ability to work outdoors in all weather conditions.
- Ability to work flexible hours, including weekends, holidays, early, and late shifts as needed.

**Perks & Benefits**
At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues. As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience. Please note that specific benefits may vary depending on the role and level within the organization.
- Comprehensive employer paid health, vision, and dental coverage for you and your family.
- Access to ongoing training and development opportunities to support your career growth and advancement within the company.
- Employee and Family Assistance Program.
- Discounts on various resort amenities and services such as food, golf, retail, and spa.
- Support for your health and wellness goals.
- Registered Pension Plan (RPP) eligibility after 1 year.

We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to genuine hospitality. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.
Naturally Pacific Resort practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.

**The Resort**
At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world. From eco-adventures, inter