Spa Attendant

**The Team**
At Naturally Pacific’s Immersion Spa + Wellness, we go beyond traditional treatments to offer a serene and rejuvenating escape. With a diverse range of wellness experiences—including relaxation rituals, therapeutic treatments, and beauty services—we create a sanctuary for both guests and team members within Naturally Pacific Resort.

Our team is as diverse as our offerings, bringing together wellness practitioners of various modalities and dedicated support staff who share a passion for creating exceptional spa experiences. We foster an environment of collaboration, innovation, and inclusivity, where every team member plays a vital role in delivering moments of relaxation and renewal.

Becoming part of our team means joining a supportive and inspiring workplace where your contributions are valued and celebrated. If you are passionate about wellness and hospitality, we invite you to be part of Immersion Spa + Wellness.

**The Role**
As a key member of our team the Spa Attendant plays a vital role in catering to the needs of all guests, and ensure they feel welcome and comfortable in the spa environment. Their responsibilities include maintaining the cleanliness of the Spa, locker rooms, and pool lounge. Additionally, they provide guests with tours of the locker room and pool area and help coordinate their treatment schedules. The Spa Attendant will also advise guests on Spa treatment options and ensure they have the best possible spa experience.

**Your contributions to the team include**:

- Ensure all guests feel welcome and comfortable in the spa environment.
- Provide exceptional customer service to all Spa guests, answering questions promptly and assisting with special requests.
- Assist guests to and from their treatment rooms and provide tours of the locker rooms and different Spa areas.
- Sell and serve food and beverage items to spa guests.
- Take initiative to add a personalized experience for the guests.
- Advise on Spa treatments and help coordinate guest schedules.
- Performing daily cleaning and maintenance of spa equipment, such as relaxation lounges, shower areas, indoor pool, and other physical tasks.
- Additional tasks and duties as assigned.

**A few things we are looking for in a new team member**:

- 1-2 years of guest service experience.
- Exceptional communication skills.
- Ability to thrive in a fast-paced environment with compact timeframes.
- Strong organizational skills.
- Capability to assess a situation for danger or safety issues and act accordingly.
- Ability to follow directions accurately and efficiently.
- Physically able to lift up to 75lbs, reach, stretch, bend, and walk for an extended period.
- Ability to work mornings, evenings, weekends, and holidays.

**Perks & Benefits**
At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues. As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience. Please note that specific benefits may vary depending on the role and level within the organization.
- Comprehensive employer paid health, vision, and dental coverage for you and your family.
- Access to ongoing training and development opportunities to support your career growth and advancement within the company.
- Employee and Family Assistance Program.
- Discounts on various resort amenities and services such as food, golf, retail, and spa.
- Support for your health and wellness goals.
- Registered Pension Plan (RPP) eligibility after 1 year.

We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to genuine hospitality. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Naturally Pacific Resort practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.

**The Resort**
At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world. From eco-adventures, internationally renowned