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Collision Appraiser, Estimator

2 weeks ago

North York, Canada CARSTAR Downsview - MGM Auto Group Full time

Carstar Downsview is looking for an experienced Appraiser / Estimator to work in our auto body facility. The responsibilities of the Appraiser / Estimator focus on two main areas: accurate damage analysis and customer service. The Appraiser / Estimator is responsible for:

- Assessing vehicle damage and creating an initial repair order estimate
- Maintaining regular contact with the appropriate insurance company to advise on vehicle repair status
- Serving as the primary point of contact for customers during and after the repair by providing information, repair updates, and a high level of service throughout the process

The Appraiser will have the following experience/background:

- Experience with Mitchell and/or Audatex estimating software
- Knowledge of Insurance “DRP” practices / guidelines

The Appraiser must be able to multitask within a team oriented body shop, and have superior Customer Service and Organizational Skills.

We offer excellent compensation, initial and continuous training and advancement opportunities.

Join the leading team and be part of North America’s largest and fastest growing collision repair network.

**Qualifications**:

- Mechanical knowledge
- Customer service experience
- Sales skills
- Automotive repair background
- Dealership or mechanic experience preferred
- Ability to upsell and handle cash transactions
- Strong organizational skills
- Excellent customer service abilities

**Job Types**: Full-time, Permanent

Pay: $1.00 per year

**Benefits**:

- Dental care
- RRSP match
- Vision care

Schedule:

- Day shift

**Experience**:

- Automotive Estimator: 1 year (preferred)

Work Location: In person