Program Manager

The Dexter Institute Private Career College offers specialized programs in Heavy Equipment Operation and Class 3 Commercial Driving. Graduating upwards of 50 students annually, the college was recently awarded the Consumer Choice Award in the category of Career and Business Education.

Committed to delivering industry-leading training, Dexter Institute ensures that all graduates secure employment with its parent organization, the Municipal Group of Companies. We are currently seeking the expertise of a **Program Manager** to join our team from our office based in **Bedford, NS.**

**Job Summary**:
The **Program Manager** will be responsible for overseeing the day-to-day operations and management of the Dexter Institute Private Career College. This role is crucial in ensuring the successful planning, delivery, and evaluation of programs, and in fostering a positive and supportive learning environment for students. The Program Manager will leverage their expertise in program administration, post-secondary education, and student management to drive the success of programs.

**Primary Duties and Responsibilities**:
**Program Planning & Coordination**:
The Program Manager will oversee all aspects of program preparation and pre-launch activities, ensuring smooth execution from initial planning to program kickoff. This includes, but is not limited to:

- Developing and managing program schedules to ensure timelines are met, and resources are aligned with program goals.
- Leading the recruitment process which includes developing marketing activities, tracking applicants, conducting applicant interviews, and making admission decisions.
- Coordinating communications with prospective students, ensuring timely and clear updates.
- Preparing course materials and resources in collaboration with instructors and training support staff.
- Creating and maintaining detailed student records, delegating tasks as appropriate to support staff.

**Program Delivery & Operations**:
The Program Manager will ensure the seamless delivery of programs, serving as the central point of contact for students, instructors, and other stakeholders. Responsibilities include:

- Acting as the primary point of contact for enrolled students, providing support and guidance throughout their learning experience.
- Collaborating with instructors to ensure they have the necessary resources and support for effective course delivery.
- Maintaining regular communication with the leadership team, addressing potential challenges and ensuring proactive problem-solving.
- Managing student behavior and performance, providing coaching or corrective actions as needed, and leading any formal disciplinary procedures.
- Overseeing the creation, management, and distribution of key documents including attendance records, transcripts, annual reports, and graduation certificates.
- Managing multiple online portals for student record-keeping and ensuring compliance with institutional policies and standards.

**Other Duties**:

- Perform additional tasks as assigned to support program success and institutional goals.

**Required Knowledge, Skills, Abilities, Education, and Experience**:

- Minimum 3 years’ experience in program administration/management.
- Strong leadership, organizational and communication skills.
- Detail oriented with strong problem-solving skills, particularly in an academic setting.
- Thrive in a collaborative work environment.
- Experience working with students and instructors in a post-secondary setting, with a focus on student success and leadership.
- A post-secondary education in adult education is preferred.

A comprehensive pension and benefits package are offered with this position along with opportunities for advancement and training and development.
- We would like to thank all those who apply; however only those selected for an interview will be notified. _

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Program management: 1 year (required)

**Language**:

- English (required)

Work Location: In person