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Office Assistant

3 weeks ago

Abbotsford, Canada Crack the TCF Canada Full time

**Crack the TCF Canada**

301-2060 McCallum Rd, Abbotsford, BC, Canada V2S 3N4

We are seeking for a young and motivated **Office Assistant** to join our team. As a leading French language proficiency test tutor, we are experiencing tremendous growth and need a Part-time Office Assistant to assist with administrative work.

**ABOUT CRACK THE TCF CANADA**:
Crack the TCF Canada, as its name suggests, is a leading French language tutoring service that specializes in preparing our customers to achieve desired results in the TCF Canada and TEF Canada French language proficiency exams.

We are committed to providing learning options with a variety of structures and accelerated timelines to align with the goals of our customers.

**KEY RESPONSIBILITIES**:

- Guide prospective and current students through available course options, answering questions and offering tailored recommendations.
- Follow up on leads, maintaining consistent communication to support conversion and enrolment.
- Coordinate with potential clients regarding trial classes and scheduled sessions, including sending reminders and confirming attendance.
- Prepare and send calendar invites and links for virtual classes, ensuring smooth and timely delivery of information.
- Update various internal progress-tracking reports and tools to ensure smooth daily operations and alignment across departments.
- Draft and issue invoices, maintain accurate records of payments, and follow up on outstanding balances in a timely and courteous manner.
- Deliver exceptional customer service by addressing student concerns, troubleshooting issues, and escalating matters when necessary.
- Assist in coordinating tasks and communications between internal team members, including course administrators and instructors.
- Perform general administrative duties as required, contributing to the smooth functioning of the business.

**WHAT YOU BRING TO THE TABLE**:

- A strong work ethic, energetic demeanour and an attention to detail is key for the profile we are seeking.
- Excellent organizational skills, interpersonal skills and communication skills are required to fulfill this role with emphasis over the command of English language.
- Knowledge of French is not required, but is an asset.
- Post secondary education is not required, but is an asset.
- Previous work experience is not required for this entry level position.

**Does this opportunity seem like a fit for you? Submit your resume today**

Job-type: Part-time (20 hours/week)

Location: Onsite (301-2060 McCallum Rd, Abbotsford, BC)

Pay: Entry level adjusted to skill and experience

Schedule: Wednesday, Friday, Saturday and Sunday (5 hours/day). Working hours to be discussed.

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 20 per week

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Abbotsford, BC V2S 3N4: reliably commute or plan to relocate before starting work (preferred)

**Language**:

- French (preferred)

Work Location: In person