Salesforce Business Operations Analyst

2 weeks ago

Winnipeg, Canada LotLinx, Inc. Full time

Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning powered technology, excelling in digital marketing, risk management, and strategic inventory management.

Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities.

Lotlinx is looking for a dynamic individual with 2+ years of Salesforce administrative experience to join our team. As a Salesforce Business Analyst, you will play a crucial role in collaborating with business stakeholders to understand and define their requirements, and ultimately designing and implementing innovative solutions on the Salesforce platform. If you have a drive for continuous learning, a knack for problem solving, and a desire to grow both functionally and technically, we want to hear from you.

**Key Roles and Responsibilities**

  • Work with end users to gather, understand, and define business requirements
  • Participate in meetings with stakeholders including requirement sessions, system demos, user acceptance testing, and end user training
  • Develop user stories and process flows to support design and development of Salesforce solutions
  • Document enablement material to ensure proper training and end user acceptance
  • Configure Salesforce features including custom objects, fields, validation rules, page layouts, reports and dashboards

**Requirements/Experience**

  • 2+ years of hands on experience configuring Salesforce, including workflows, validation rules, and security settings
  • Experience with JIRA Software Management
  • Experience soliciting, gathering, and analyzing user requirements
  • Experience documenting user stories and creating process flow diagrams
  • Experience collaborating with business stakeholders
  • Salesforce Admin certification preferred
  • Ability to prioritize and handle multiple tasks within a collaborative team environment
  • Drive and desire to learn & grow both functional and technical skill sets

Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lotlinx is not currently able to offer sponsorship for employment visa status.

Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada.

Our success relies heavily on our customers but also our dedicated talent that continuously moves our platform forward. We value our employees, their abilities and seek to foster an open, cooperative, dynamic environment where the team and company alike can thrive.

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